A+ Certified Workstation Analyst

A+ Certified Workstation Analyst

Job at a Glance

• Title: A+ Certified Workstation Analyst
• Location: Columbia, SC (On-site)
• Contract: W2 only,12 month contract with potential for extension or conversion to full time with either the client or CEI
• Pay: $23-$27/hour + optional medical, dental, vision, 401(k) match

Overview
This role supports end-user computing by configuring, installing, and maintaining workstation hardware and software in an on-site environment. You will provide technical support to users, contribute to documentation and standards, and help maintain secure, compliant workstation configurations.

Key Responsibilities

• Configure, install, monitor, and maintain workstation hardware and software for end users
• Provide technical support, troubleshooting, and guidance to users via a ticket/dispatch process
• Create and update end-user guidelines and provide on-the-spot user training as needed
• Support workstation imaging concepts and standardized configurations
• Test, troubleshoot, maintain, modify, validate, and document application packages
• Document configurations and standards to improve resolution speed and consistency
• Assist with administrative support tasks such as reporting, inventory tracking, and replacement part ordering

Required Skills

• Workstation/desktop support experience in technical operations environments
• Ability to troubleshoot hardware/software issues and provide end-user technical guidance
• Familiarity with workstation and computer equipment
• Understanding of workstation imaging concepts
• Ability to follow and maintain security configuration standards
• Ability to create clear technical documentation and user-facing guidance
• Strong communication skills for user support and training
• Ability to work effectively in a fast-paced, multi-platform environment (including potential 24x7 operational needs)
• Ability to transport equipment (including routine lifting up to 30 lbs., and occasionally up to 70 lbs.)
• A+ Certification

Education

• Associate Degree in Computer Science, Information Technology, or a related field, or equivalent job-related work experience

Preferred Skills

• Experience assisting with support and maintenance of broader IT infrastructure
• Ability to evaluate and recommend workstation hardware/software solutions to meet business needs

About CEI:
As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements.

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