Customer Service Representative

Provide accurate information to customers regarding production, receipts, and shipments of materials.
Maintain accurate inventories and be knowledgeable in recognizing and resolving inventory/reporting issues.
Positively represent the company by responding professionally, timely, and accurately to customer inquiries. Understands and demonstrates teamwork. Understands the importance of follow up and acts accordingly. Displays high levels of accuracy and attention to detail. Requires some supervision. Skills: Excellent oral communication skills. Ability to Multitask. Ability to rely on instructions Intermediate. Computer skills in order to enter data and create and edit data. Excellent communication skills including, the ability to verbally communicate clearly. Clarify problems or issues. Good listening skills. Professional and courteous. Positive attitude. Possesses and executes basic problem solving and decision making skills. Strong attention to detail. Possess good organizational skills. Customer friendly and positive attitude. Ability to work in a team environment. Knowledge: Knows, understands and applies well the fundamental business concepts, practices and procedures. Knowledge of Microsoft Office, Outlook, Internet Explorer, etc. Education: high school diploma or equivalent. Previous administrative or customer accounts experience/skills.