Patient Care Specialist - Certified Pharmacy Technician

• Monthly Bonuses up to $700/month

Pay: $21-24

Employee Perks & Benefits | From Day One

Are you tired of retail pharmacy, standing on your feet, and getting yelled at by customers? Not appreciated? No time for lunch?

If so, apply at Carepoint Pharmacy!

We offer an excellent working atmosphere and strive to do the best for our employees. Some of our benefits include:

• Competitive Pay
• Medical, Dental & Vision - Company Paid Premiums up to 90%
• KPI Employee Bonuses up to $700/month
• Employee of the Month & CEO Spotlight Awards up to $200
• Shout-Outs, Gifts & Employee Recognition Celebrations
• Company sponsored lunches
• Company sponsored team building events
• 401(k); Company Matching 8%
• Paid Time Off (including sick, vacation and holidays)

Job Description

Carepoint Pharmacy is seeking Certified Pharmacy Technicians (Patient Care Specialists). Come join our team with incredible employee perks, bonuses, up to 90% paid health insurance premiums, and more!

Position Summary

Certified Pharmacy Technicians help licensed Pharmacists provide medication and other health care products to patients. Technicians usually perform routine tasks to help prepare prescribed medication for patients. Technicians refer any questions regarding prescriptions, drug information, or health matters to a pharmacist or office managers.

Position Responsibilities

Responsibilities of Patient Care Specialist includes, but are not limited to:

• Patient Care Specialists rotate weekly between customer service calls and processing prescriptions. Respond to 70+ incoming calls daily from patients, doctors and insurance representatives on issues related to benefit eligibility questions and prescription status inquiries or process 215+ prescriptions daily; based on assigned schedule for the week.
• Ask appropriate questions and listen actively while documenting required information in computer systems.
• Identify issues and communicate solutions and steps to patients, Insurance representatives and physicians with prescription orders and reorders.
• Validate patient complaints.
• Learn and understand each Carepoint program to properly process.
• Ability to verify that information on the prescription is entered in the system accurately.
• Effectively follow workflow procedures with an in-depth understanding of each department for day-to-day coordination and processing of patient medication orders; manages own responsibilities.
• Seek opportunities to expand clinical, technical and insurance knowledge, leveraging available tools and training resources, to develop the basic drug understanding and technical expertise needed to assist patients accurately and more effectively.
• Performs other position-related duties as assigned, depending on assignment setting.

Requirements

• IL Pharmacy Technician License in good standing: Required.
• Certification: (PTCB, ExCPT or Grandfathered): upon hire.
• Experience in retail pharmacy, data entry, processing insurance, prior authorization and adjudication preferred.
• Required to work a rotating schedule M-F 7am-7pm.
• Work one Saturday a month, 9am -3pm