Contact Center Customer Service
•Today
| Verified Pay check_circle | Provided by the employer$18 per hour |
|---|---|
| Hours | Full-time |
| Location | Richardson, Texas |
About this job
Job Description
Job Description
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.
Job searching is easier with someone in your corner. Kelly® Professional & Industrial is hiring a Contact Center Customer Service Inbound/Outbound I for a leading organization in Richardson, TX. We’ll support you throughout the application process.
Pay: $18 per hour
Shift: 1st shift
Job Type: Temporary for 3-4 months
- Earn competitive pay
- Gain experience in the clinical research industry
- Build customer service, communication, and recruitment skills
- Work with a supportive team
- Contact potential participants by phone and text about clinical studies
- Screen participants by phone and document their eligibility
- Coordinate with clinical site staff to schedule screening visits
- Update recruitment records and track participant progress
- Follow recruitment procedures and share weekly updates
- Attend study meetings and report important findings
- Help with other projects as needed
- High school diploma and at least 2 years of experience in an in-person office setting
- Strong Microsoft Office and general computer skills
- Good communication, organization, and attention to detail
- Ability to work independently, maintain confidentiality, and take direction
- Flexibility and a collaborative approach
If your experience is a good match, we’ll be in touch about next steps. If this job isn’t the right fit, your profile will remain in our network so recruiters can consider you for other opportunities.
Ready for what’s next? Apply today for the Contact Center Customer Service role.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1310311747 Posted: 2026-10-31 Job Title: Contact Center Customer Service