F&B Manager - V Capri Hotel by HQ
| Verified Pay check_circle | Provided by the employer$70304 - $75000 per year |
|---|---|
| Hours | Full-time |
| Location | Palm Springs, CA 92264 Palm Springs, California open_in_new |
About this job
Job Description
Founded in 2002 by Sam Nazarian, sbe is a globally recognized lifestyle hospitality company known for creating iconic hotels, restaurants, and nightlife destinations that blend elevated design, energy, and service. With celebrated brands such as SLS, Delano, and Mondrian, sbe has helped define modern luxury hospitality through experiences that feel exclusive, cultural, and unforgettable.
Now, sbe is launching its next chapter with HQ Hotels - a bold, design-forward lifestyle brand built for travelers who want more than just a place to stay. HQ stands for high energy, high style, and high service, combining vibrant social spaces, curated food & beverage, and nightlife-driven programming that turns every property into a destination. Backed by sbe’s best-in-class creative and operational expertise and powered by a strategic partnership with Wyndham Hotels & Resorts, HQ Hotels offers team members the opportunity to help shape a rapidly growing brand with global reach, strong momentum, and a culture rooted in excellence, creativity, and unforgettable guest experiences.
sbe recently announced an exclusive partnership with global icon Marc Anthony - singer, songwriter, actor, entrepreneur and his company Magnus, who have joined as equity partners in sbe. This partnership further expands the brand’s cultural relevance, reach, and momentum as it enters new markets around the world.
Job Summary
The F&B Manager assists in supervising and directing all property food and beverage operations, while maintaining a profitable F&B department and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
Key Responsibilities
- Employees must, always, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
- Supervise all F&B personnel.
- Respond to guest complaints in a timely manner.
- Prepare the F&B budget and monitor department performance with respect to the same. Perform any necessary follow-up, including forecasting.
- Monitor industry trends, take appropriate action to maintain competitive and profitable operations.
- Work with other members of the leadership team and keep them informed of F&B issues as they arise.
- Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
- Coordinate and monitor all phases of Loss Prevention in the F&B department.
- Prepare and submit required reports in a timely manner.
- Organize and conduct department meetings on a regular basis.
- Monitor quality of service and product.
- Cooperate in menu planning and preparation.
- Ensure timely purchase of F&B items, within budget allocation.
- Ensure compliance with all local liquor laws, and health and sanitation regulations.
- Ensure departmental compliance with SOP’s.
- Ensure the training of department heads on SOP’s, report preparation, technical job tasks.
- Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.
- Conduct and/or attend all required meetings, including pre-convention and post-convention meetings.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Competencies
- Maintain high standards of personal appearance and grooming.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Must be proficient in Windows, Company approved spreadsheets and word processing.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
Qualifications & Experience
- At least 2 years of progressive experience in hospitality field
- Preferred 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 4 or more years of related experience.
Work Schedule
- Full-time, on-site position
- Requires flexibility to work evenings, weekends, and holidays
- The position operates in a fast-paced, dynamic hospitality environment focused on delivering high-impact guest experiences.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Physical & Mental Requirements
- Must be able to stand or walk a minimum eight (8)-hour shift and work inside assigned bar area in the venue.
- Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
- Must be able to lift and carry 25-50 pounds.
- Must be able to work inside and outside at all times of the year as needed, based upon business volumes.
Affirmative Action / EEO Statement
We are an equal-opportunity employer who is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws. We believe in, embrace, and abide by the spirit, as well as, to the letter of all applicable laws and regulations.
Our policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, internships, and apprenticeship. Our hiring decisions are based solely on qualifications, merit, and business needs at the time.
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