Part-Time Community Liaison / Account Manager In-Home Senior Care

Benefits:

• Employee discounts
• Paid time off
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Sonoran Family Concierge · Scottsdale, AZ/ East Valley · Part-time (~20 hrs/week, weekday daytime) · Field-based
· Applicants must live in Arizona.
About us
Sonoran Family Concierge is a veteran- and woman-owned, non-medical in-home care agency serving Scottsdale, Paradise Valley, Fountain Hills, Tempe, Mesa, Gilbert, Chandler, and Greater Phoenix. We were founded on a simple promise: the same caregiver every visit, and the owner personally involved in every case. We’re a proud member of the Arizona In-Home Care Association.

The role
You’ll be the face of Sonoran Family Concierge in the professional community. You’ll build and maintain relationships with the people families turn to when a parent needs help at home: hospital and SNF case managers, senior living directors, physician practices, hospice teams, elder law attorneys, and fiduciaries. This is relationship work, not cold-call volume. You’ll work directly with the owner, and your success is measured by trusted referral partnerships that turn into families we serve well.

What you’ll do

• Visit and build ongoing relationships with referral partners across the Valley (hospitals, rehab/SNF, assisted and independent living, physician offices, hospice, elder law)
• Manage a portfolio of partner accounts with regular touchpoints, in-services, and follow-up
• Represent SFC at networking events, community breakfasts, and senior expos
• Respond quickly to new referrals and hand them off smoothly to the owner for assessment
• Track all activity and follow-ups in our CRM and share weekly updates
• Bring back what you hear in the field so we keep improving

What we’re looking for

• 2+ years in senior care, home health, hospice, senior living, or healthcare community relations (existing Valley relationships are a big plus)
• A warm, polished, professional presence. You’ll be speaking with adult children making hard decisions about their parents.
• Self-directed and organized, comfortable working independently in the field
• Strong follow-through and comfort with a CRM or tracking tools
• Valid Arizona driver’s license, reliable vehicle, and current auto insurance
• Ability to pass a background check (Arizona Fingerprint Clearance Card preferred)
• Must currently live in Arizona

Compensation & schedule

• $17-$20/hour base, plus a bonus for each new client who starts service and stays with us for 30 days, and commission on the hours those clients schedule with us
• Mileage reimbursement
• Approximately 15-20 hours/week, weekday daytime, with a flexible schedule
• Target start: December 2026 - January 2027

Why join us
You’ll be building something from the ground up with a founder who personally answers for every client. You won’t be one of 40 liaisons at a franchise. You’ll have a real voice in how we grow.

Sonoran Family Concierge is an equal opportunity employer.