Medical Dispatcher

Medical Dispatcher - Washington DC

Schedule

• 40-hour Overnight & Weekend Schedule
  • Saturday & Sunday: 7:00 PM - 7:30 AM
  • Wednesday & Thursday: 11:00 PM - 7:30 AM
• Training Schedule: Monday-Friday, 10:00 AM - 6:00 PM

Position Overview

Join a hospital operations team in a fast-paced dispatch environment where you'll serve as a central point of communication between Patient Transport, Environmental Services (EVS), Materials Management, and other hospital departments. This role is ideal for someone who enjoys multitasking, providing exceptional customer service, and helping keep hospital operations running smoothly.

Key Responsibilities

• Deliver outstanding customer service through professional and detail-oriented communication.
• Answer and manage a high volume of incoming calls from hospital departments.
• Coordinate and dispatch requests to the appropriate EVS, Materials Management, and Patient Transport teams.
• Apply knowledge of patient transport procedures, infection control practices, and workplace safety standards.
• Utilize dispatcher logic to prioritize, route, and communicate requests efficiently.
• Serve as a liaison between Patient Transport and various hospital departments.
• Monitor and manage daily sign-in/sign-out processes.
• Perform accurate data entry and documentation within computer systems.
• Provide clear direction and real-time updates to support hospital workflow and operational efficiency.

Work Environment

• Small office setting with approximately 2-3 team members.
• Dedicated desk/workstation provided.
• Heavy phone and computer usage throughout the shift.
• Collaborative team environment with opportunities to build hospital operations and healthcare support experience.

Qualifications

• Customer service experience.
• Call center, dispatching, or administrative support experience preferred.
• Comfortable handling high-volume calls while maintaining professionalism and accuracy.
• Basic computer and data entry skills.
• Experience with EMR systems is a plus.
• Strong communication, organization, and multitasking abilities.

Top Skills

• Customer Service
• Dispatching
• Data Entry
• Call Center Support
• Administrative Support
• Inbound Calls
• EMR Systems

Additional Information

• Long-term temporary opportunity with potential for future permanent placement if positions become available.
• Excellent opportunity to gain hospital experience, expand operational skills, and grow within a healthcare environment.
• Entry-level candidates are encouraged to apply.
• 6 month contract

This is a Contract to Hire position based out of Washington, DC.

The pay range for this position is $19.00 - $21.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract to Hire position based out of Washington, DC.

This position is anticipated to close on Nov 13, 2026.

This is a fully onsite position in Washington,DC.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.