Administrative Assistant

Job Description: We are seeking a detail-oriented and highly organized Administrative Assistant I to support our Credit Department in a fast-paced business environment. This role requires exceptional attention to detail, strong organizational skills, and the ability to complete time-sensitive work accurately and efficiently. The ideal candidate will possess a customer-focused approach, excellent communication skills, and experience working with credit and collections processes in a business-to-business environment.

Key Responsibilities

• Review credit applications and new account setup documentation for completeness and accuracy.
• Establish customer account numbers within SAP and notify sales representatives of approved credit terms and conditions.
• Conduct credit investigations by contacting business references, credit bureaus, and financial institutions to evaluate customer creditworthiness.
• Create customer accounts for new and existing locations.
• Update customer master files and maintain accurate account information as directed by Credit Management.
• Maintain organized customer credit files and supporting documentation.
• Communicate professionally and effectively, both verbally and in writing, with internal and external customers.
• Provide status updates regarding customer credit files and account activity.
• Perform administrative and clerical duties to support departmental operations.
• Complete additional duties and special projects as assigned.

Required Qualifications

• High School Diploma or equivalent.
• Minimum of one (1) year of credit and collections experience with a manufacturer, distributor, or wholesaler extending commercial (business-to-business) credit.
• Experience working with SAP.
• Intermediate proficiency in Microsoft Word and Microsoft Excel.
• Familiarity with automated accounts receivable (A/R) software.
• Strong verbal and written communication skills.
• Ability to maintain strict attention to detail and accuracy.
• Experience filing and organizing documents in numeric order.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Top Skills Required

1. Strong organizational skills.
2. Ability to work efficiently in a fast-paced, deadline-driven environment.
3. Exceptional attention to detail with a focus on accuracy and timeliness.

Preferred Attributes

• Self-motivated and dependable.
• Strong problem-solving and analytical skills.
• Ability to work independently while collaborating effectively with team members.
• Professional customer service orientation and positive attitude.