Customer Service Representative

Job Title: Customer Service Representative

Job Duration: 6 Months Temp to Hire

Job Location: Tampa, FL 33607

Shift: 1st shift Monday–Friday, 9:00 AM - 5:30 PM

Pay Rate: $17/hr. on W2

Job Description

Position Overview:

Ultimate Staffing is actively seeking motivated Warm Transfer Agents to join a fast-growing insurance technology marketplace. This exciting opportunity is perfect for individuals with a knack for communication and a drive for success. The role primarily involves engaging with warm leads and connecting them with licensed insurance agents. This position is fully onsite.

Responsibilities:

• Make 300+ outbound calls per day to warm leads.
• Encourage customers to receive competitive insurance quotes.
• Engage interested customers and connect them with licensed insurance agents.
• Able to meet metrics based on adherence to company KPI on attendance and performance.
• Follow company-provided script.
• Work in a high volume, fast-paced environment.

Requirements:

• Preferred experience in collections, sales, appointment setting, lead generation, or call center environments.
• Strong communication and rapport-building skills.
• Reliable transportation.
• High School Diploma or GED.
• Pre-Employment Background Check.
• No time off in the first 30 days of employment.

Thank you