Field Service Technician

Chipton-Ross is seeking a Field Service Technician for a contract opportunity in Mount Pleasant, SC.

BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE):

Field service, commissioning, commercial construction, architectural interiors, glazing, doors/hardware, millwork orcomparable technical service background.

Strong mechanical aptitude, deductive troubleshooting and customer communication.

Ability to work independently and within teams.

Training/leadership and field coordination experience.

Valid passport and willingness to travel throughout North America.

Comfortable learning Client products and working onsite in Mount Pleasant between field assignments.

POSITION RESPONSIBILITIES:

Customer-facing technical field role providing installation oversight, troubleshooting, training and service support throughout North America. When not traveling, the role supports production, quality, training and process improvement at the Mount Pleasant facility.

Travel to customer/dealer/project sites for installation oversight, technical support, punch/service resolution and troubleshooting.

Diagnose product, installation, alignment, fit/function, hardware and field-condition issues using disciplined root-cause

methods.

Provide technical guidance and training to dealers, installers, customers and internal personnel.

Review drawings, technical documentation and installation requirements; use measurement and hand/power tools as

needed.

Coordinate professionally with customers, dealers, GCs, subcontractors and project stakeholders.

Document findings, corrective actions and service activity.

Support CHS production, assembly, quality, training and process improvement when not traveling.

Develop product expertise across Maars wall systems, glazing, doors, frames and hardware

TRAVEL REQUIREMENTS:

Frequent travel throughout North America to support dealers, installation teams, customers, and project sites.

Most travel assignments are expected to be less than one week, with technicians typically returning home for weekends.

Some larger projects or customer requirements may require a full week onsite or occasional weekend work. Schedules and time off may be adjusted accordingly.

During the first three months, technicians should anticipate multiple training trips to the company's headquarters and manufacturing operations in the Netherlands, generally lasting two weeks or less per session.

Valid passport and ability to travel internationally required

REQUIRED EDUCATION:

Accredited HSD/GED

WORK HOURS:

Full-Time

1st Shift

7:30AM-4:30PM EST

Our client is expanding its Cincinnati operations, creating excellent opportunities to gain experience in pharmaceutical manufacturing, develop your laboratory skills, and build a long-term career with a global industry leader.