Merchant/ Restaurant Sales Specialist (SaaS)

About the Role

We are seeking a driven and results-oriented Business Development Representative to join our sales team and expand restaurant partnerships for a growing Dine Out offering. In this role, you will be responsible for identifying new business opportunities, engaging restaurant partners, managing sales pipelines, and closing deals. The ideal candidate has experience in technology sales, a strong understanding of the full sales cycle, and the ability to build lasting relationships with business owners. This is an excellent opportunity for a motivated sales professional who thrives in a fast-paced, target-driven environment.

Key Responsibilities

• Identify, prospect, qualify, and close new business opportunities with restaurant partners.
• Manage inbound leads and conduct outbound sales activities throughout the full sales cycle.
• Build and maintain strong relationships with restaurant owners, decision-makers, and existing merchant partners.
• Present and promote the company's Dine Out offering, clearly communicating its value and business benefits to potential partners.
• Conduct sales conversations, product presentations, negotiations, and follow-ups to drive successful deal closures.
• Coordinate merchant onboarding, offer launches, and initial partner support to ensure smooth implementation.
• Address basic merchant questions and coordinate issue resolution with appropriate internal teams.
• Maintain accurate sales pipeline records, track sales activities, and manage revenue forecasts using Salesforce.
• Leverage sales tools and market research to identify prospects, generate leads, and improve conversion rates.
• Collaborate with sales leadership and cross-functional teams to overcome sales challenges and accelerate deal closures.
• Consistently work toward individual sales targets, pipeline goals, and revenue objectives.

Required Qualifications

• 2+ years of experience in technology sales, business development, or a similar sales-focused role.
• Experience with transactional selling and managing the complete sales cycle, from prospecting through closing.
• Proven experience handling both inbound leads and outbound prospecting activities.
• Hands-on experience using Salesforce and DocuSign.
• Strong communication, presentation, negotiation, and relationship-building skills.
• Ability to manage multiple sales opportunities and prioritize activities in a fast-paced environment.
• Strong organizational skills with the ability to maintain accurate pipeline records and sales forecasts.

Preferred Qualifications

• Experience with Salesforce reporting, ZoomInfo, or LinkedIn Sales Navigator.
• Familiarity with AI-powered productivity tools such as ChatGPT or Google Gemini.
• Previous sales experience in the restaurant, hospitality, food service, or merchant services industry.
• Fluency in Spanish or Mandarin is a plus.

Arthur Lawrence is a US-focused management consulting and staffing firm placing talent across IT, finance, light industries, and pharmaceuticals. We work with Fortune 500 clients and operate with a delivery-first mindset backed by a strong internal training culture.