Service & Sales Associate

InnoSource is partnering with a Fortune 500 client that offers opportunities to grow, lead, succeed, and make a difference. Their supportive culture, continuous learning opportunities, and connection to local communities make them an excellent place to build a career. For more than 137 years, their long-term success has been fueled by a deep commitment to customer service and the community.

Headquartered in Cincinnati, our client is recognized as one of America’s Best Midsize Employers by Forbes. They are dedicated to creating opportunities for associates to grow and succeed, with a strong focus on talent development and recognition as a Top 10 Military Friendly Employer and Top Spouse Employer.

What Are We Looking For?

We are partnering with our client to hire a full-time Service & Sales Associate. This is an opportunity to join a dynamic, fast-paced, and supportive work environment where both employees and customers come first.

No prior experience is necessary! Our client provides comprehensive, paid on-the-job training, including coaching, licensing preparation, and development opportunities. They also cover all costs associated with obtaining your Life and Health Insurance license, including study materials and licensing fees.

If you’re passionate about building a career in financial services and sales and thrive in a collaborative, engaging environment, we encourage you to apply!

Duties and Responsibilities

• Handle inbound calls from current policyholders — no cold calling.
• Resolve customer questions and provide exceptional service while building trust.
• Identify opportunities to cross-sell and upsell insurance products.
• Participate in a 10–12-week paid training program designed to set you up for success.
• Receive salary-based compensation with no commission or incentive structure.
• Study for and pass a Life & Health Insurance exam within 45 days, with up to two attempts.
• Earn a $500 bonus for passing your exam once you transition to full-time employment.

A Day in the Life of a Service & Sales Associate

Job Type: Full-time, on-site, professional dress attire required

Schedule: Monday, 10 a.m.–7 p.m.; Tuesday–Friday, 9 a.m.–6 p.m.

Work Location: On-site in Cincinnati, OH

Education & Experience

• Some college or Bachelor's degree preferred.
• Customer Service Experience: 1-2 years preferred in customer service.
• No Licensing Needed: No prior licensing or insurance experience required.
• Career Ambition: A strong desire to build and advance your career.

Compensation Details

• Starting pay rate of $22/hour
• Monday through Friday schedule
• Opportunity for advancement and growth
• Generous benefits including medical insurance, life insurance, and dental reimbursement

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Pre-Employment Checks

As part of our hiring process, InnoSource may obtain a background check (known as a "Consumer Report") from a Consumer Reporting Agency. This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment history, credit history, or other background information. A drug and/or nicotine screen may also be required.

By “Submitting” this application/form you are opting-in/signing up for texts, you consent to receive communication via text messages from InnoSource, Inc. at the number provided, including messages sent by an auto dialer. Message and data rates may apply. Message frequency varies. Privacy Policy and Terms.

Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran

InnoSource is built on the premise that through a well-designed process and passion, we can change the way people think about staffing firms. We have been Putting Passion to Work for over 25 years across North America, with a wide range of employers - mid-sized businesses to the Fortune 500.

We're serious about acquiring and retaining the highest quality talent. So we offer a benefits package that is among the best in the industry. It's one of the reasons our primary source of candidates is the employed workforce. They are excited and eager for this career opportunity, not resigned to it.

Highly qualified and passionate individuals in a well-matched environment create success. InnoSource's core competency is matching qualified and motivated candidates with long-term career opportunities at our high quality client companies.