DevOps/Network & Security Automation Engineer

Job Title: DevOps/Network & Security Automation Engineer
Location: Plano, TX | Hybrid
Duration: ~6 months

Job Description:

• We are seeking a highly skilled Network & Security Automation Engineer to join our team.
• The ideal candidate will have strong technical and organizational skills, with a solid understanding of software-focused application support for core networking technologies, including LAN, WAN, routing, switching, AWS connectivity and several security platforms - Firewall, Proxy, Load Balancers, DDoS, SASE, DNS and VPN.
• This role involves engineering support for projects, advanced troubleshooting, network automation, and maintaining network infrastructure across various environments including Cloud and Hybrid connectivity.

Responsibilities:
Network Automation:

• Develop and implement network automation ideas to reduce repetitive manual health checks and eliminate the possibility of human error.
• Advanced knowledge of Python programming - NetDevOps focused.
• Thorough understanding of data structures (SQL, JSON, YAML, XML)
• Experience using APIs for network automation
• Proficient in Github, Gitlab and using Co-Pilot
• Experience in Ansible configuration management, collections, and writing playbooks
• Lead technical discussions to understand business requirements and translate them into functional specifications.
• Develop comprehensive graphical and text-based design documentation and effectively manage the implementation process from design to customer acceptance.

Network Management and Support:

• Provide engineering support for projects, including design, implementation, testing, and support for new deployments, expansions, environment refreshes, and upgrades.
• Interface with multiple teams from business areas, network architecture, cloud governance, and network tools management as a team representative on feature developments and enterprise initiatives.
• Perform advanced troubleshooting to identify, resolve, and provide root cause analysis of network-related issues.
• Assist with maintaining network Co-Locations and LAN/WAN infrastructure and systems for small, regional, and large office and campus environments.
• Support a large complex data network infrastructure by using network monitoring and management tools.
• Familiarity with Agile software development tools - Atlassian Confluence + Jira
• Engage in continuous learning to stay abreast of new and emerging technologies.

Network Configuration and Security:

• Provide LAN routing, switching, wireless, and security configuration and deployment assistance within various environments.
• Make configuration standardization and upgrades for vulnerability remediation in a timely manner.
• Plan and execute OS upgrades on various network platforms, maintaining current standards.
• Provide technical expertise on secure networks technology areas.
• Assist clients through the planning, design, and implementation of secure data communications networks.

Incident Response and Troubleshooting:

• Participate in and respond to network & security incidents.
• Perform system and network analysis using well-defined toolsets for proactive monitoring, troubleshooting, and incident response (e.g., packet capture, application performance management, syslog, Netbrain, Aternity, Observe, Arkime).
• Provide technical support leadership on problem calls and major incident bridges.
• Interface with multiple teams from business areas, network engineering, and management as a team representative on major incident bridges.

Documentation and Best Practices:

• Maintain documentation and contribute to enterprise learning platforms based on user reports and experience.
• Provide peer reviews of implementations, configurations, and documentation for team members.
• Assist other team members with deployment or best practices.
• Create technical deliverables including physical and logical network diagrams, network assessments, capacity planning, detailed design documents, runbooks, configurations, and change orders.

Basic Qualifications:

• Bachelor's degree in a related field.
• At least 3 years of network security and network infrastructure support experience.
• At least 2 years of experience with packet capture tools like Wireshark and TCPdump.
• At least 2 years of experience configuring, supporting, and troubleshooting firewalls, site-to-site IPSec VPN connections, and Network Address Translation (NAT).
• At least 2 years of experience with AWS Cloud/ DevOps technology.

Preferred Qualifications:

• Bachelor's degree in a related field.
• 3+ years of experience with Network Automation, including Python programming.
• 4+ years of experience in network communications, troubleshooting network, security, and cloud-based solutions.
• Proficiency in troubleshooting router and switch hardware platforms, TCP/IP, SD-WAN, and industry-standard routing protocols.
• Advanced proficiency in troubleshooting Network Firewalls, Proxies, Wireless, Load Balancers, Data, and Voice circuits.
• Experience with packet capture and analysis tools like Riverbed, Sniffer, and Wireshark.
• Experience with network management tools such as Riverbed and Spectrum.
• Experience in large, geographically dispersed network environments.
• Excellent oral and written communication skills. Strong organizational and interpersonal skills.
• Ability to work independently, manage multiple priorities, and focus on customer service.
• Experience interfacing with technicians, off-site dispatches, and management on major incident bridges

Work Environment:

• Ability to work nights and weekends in an off-hour shift role for maintenance window implementations and on an as-needed basis.
• Ability to work in a Command Center environment, log on to the team phone queue, and navigate an incident tracking system.
• Office attendance is required according to the corporate policy 2-3 days a week.
• Minimal travel as required to support troubleshooting and fixing network issues.

Network/security tools - Palo alto, F5, Forescout, Proxy, Global Protect, Akamai, Switching/Routing, SDWAN, WIFi, Wireless, ACI
Devops Tools - AWS, Jenkins, Docker
Operations - Datadog, New Relic, Obeserve, Pagerduty, Servicenow.