Business Systems Analyst

Job Title: Business Systems Analyst (Revenue Cycle)
Project Duration: 6 months
Location: 100% Remote


Client is seeking a Business Systems Analyst to support revenue cycle optimization initiatives. This role bridges the gap between business needs and technical solutions, ensuring effective communication and understanding between stakeholders and technical teams. The ideal candidate will have a strong understanding of business processes, systems, and interfaces, along with foundational technical knowledge of computer systems and applications. This individual will be comfortable partnering with both business and IT teams to analyze requirements, support system enhancements, and help translate technical concepts into business solutions.
Key Responsibilities

• Collaborate with business units to gather and translate requirements into functional specifications.
• Serve as a liaison between business stakeholders and technical teams.
• Analyze and document workflows, processes, and systems related to the revenue cycle, from patient check-in through billing and claims.
• Support implementation, optimization, and ongoing maintenance of systems and tools.
• Analyze system functionality and identify opportunities for process and technology improvements.
• Collaborate with technical teams to understand system architecture, interfaces, integrations, and data flow across applications.
• Assist in troubleshooting system and workflow issues by identifying process gaps and coordinating resolution efforts.
• Ensure alignment between business needs and system capabilities.
• Communicate effectively with both technical and non-technical stakeholders.
• Work independently with minimal supervision while managing multiple priorities and timelines.

Required Skills & Qualifications

• Bachelor's degree in Computer Science, Information Systems, Healthcare Informatics, Business, or a related field; or equivalent combination of education and experience.
• 0-2 years of experience in a Business Systems Analyst, Systems Analyst, Technical Analyst, or similar role.
• Strong understanding of business processes, system workflows, and application interfaces.
• Foundational knowledge of computer systems, software applications, data flow concepts, and system integrations.
• Ability to understand technical concepts and effectively translate them into business requirements and solutions.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent verbal and written communication skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Familiarity with Google Workspace (Docs, Sheets, Slides, etc.).
• Understanding of revenue cycle processes, including scheduling, registration, billing, claims, and accounts receivable.

Preferred Qualifications

• Experience with ServiceNow (not required and can be learned on the job).
• Familiarity with healthcare applications, revenue cycle platforms, or electronic health record (EHR) systems.
• Basic knowledge of system integrations, APIs, data mapping, interfaces, or database concepts.
• Experience supporting software implementations, upgrades, or process improvement initiatives.
• Exposure to healthcare technology environments and cross-functional project teams.