Inside Sales Support Admin

The position serves as administrative support to the sales and account management teams and strictly focuses on sales support responsibilities.

Essential Functions
Supports sales team in maintaining the overall health of accounts
Completes tasks delegated from sales management to ensure all orders are fulfilled correctly, proactive communication is delivered to the customer, and all related experiences are aligned with company standards
Communicates proactively and professionally with customers and vendors as needed.
Aids in facilitating internal processes are followed to complete projects within allotted production time frames and to customer’s expectations
Assists with art requests for customer and vendor approval
Maintains a basic knowledge of specific standards driven by individual customer requirements
Works with related departments within the company to support the sales delivery process
Assists in preparation of reports and presentations used by sales management in client meetings
Enters and updates information systems with sales order information
Performs other related duties as assigned
Maintains the cleanliness organization of your work area
Complies with all company standards as outlined in the employee handbook.

Competencies
1. Thoroughness
2. Time Management
3. Technical Capacity
4. Communication Proficiency
5. Personal Accountability
6. Organizational Skills
7. Attendance/Punctuality

Physical Demands & Work Environment
Prolonged periods of sitting at a desk and working on a computer.

Qualifications
High school diploma or general education degree (GED) required.
Strong organizational and time management skills
Excellent written and verbal communication abilities
Ability to work collaboratively across departments
Proficiency in Microsoft Office Suite and CRM systems
Attention to detail and commitment to quality
Previous experience in a sales support or administrative role preferred

Position Type/Expected Hours of Work
This is a full-time on-site position. The hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m., or as needed, with a minimum of 40 hours per week. Additional hours may be required to accomplish goals when necessary.