Service Supply Chain Planning and Procurement Analyst

Pay Range : $40/hr to $50/hr. - Managing daily customer backlog by providing recovery dates based on supply plans and by working
with OEMs
- Reviewing weekly new-buy and repair supply requirements by analyzing output from supply-planning
systems
- Placing purchase orders and working with OEMs to expedite supply in case of demand upside within
lead times
- Maintaining planning parameters in the supply-planning system to ensure smooth weekly supply
planning and execution, and publishing the weekly Care MPS to multiple OEMs
- Proactively ensuring availability of materials in the supply chain, maintaining inventory, and resolving
materials shortages
- Achieving key inventory metrics by overseeing master production schedules while ensuring compliance
with materials requirements
- Working with downstream customers to provide the highest level of customer service and
responsiveness
- Resolving labor and/or materials shortages, backlogs, and other potential schedule interruptions
- Working cross-functionally with internal partners to ensure fulfillment of product demand,
communicating directly with vendors and key stakeholders on possible product problems
- Resolving shipping and scheduling problems, business plans, and forecasts for assigned product lines
- Managing full PO lifecycle including PO creation, past-due management, PO takeovers, price
management, and quantity changes
- Managing and resolving SEMS (warehouse-to-buyer escalation management tool) tickets in a timely
manner
- Investigating and resolving invoice discrepancies with vendors and internal finance partners
- Driving backlog-management activities including Wrike pack/part-wash requests, substitution requests,
and managing warehouse PO receipt escalations
- Managing RC inventory levels and collaborating cross-functionally with RC warehouse and planning
teams to ensure operational efficiency
- Coordinating order processing for OEM and broker component sales, ensuring orders are received,
tracked, and executed accurately and efficiently