SALESPERSON

Description:

 

Luxury Sales Professional, Mercedes-Benz of Macon

Jackson Automotive Group is hiring a Luxury Sales Professional at Mercedes-Benz of Macon. This is not a job for someone who wants to ride the clock.

If selling 8 cars a month and calling it a career sounds fine to you, this is not your seat. We are looking for the person who wants to sell 20+ cars every month and is willing to do the work to get there. You make it happen. You do not wait for it to happen.

You want more out of life: more income, more skill, more pride in what you do. You show up early, prospect when the floor is slow, follow up when others go home, and treat every client like they are worth a lifetime of business. In return, we give you two brands under one roof (Mercedes-Benz and Volvo), the traffic, the training, and the coaching to earn $60,000 to $180,000+ a year, with no cap.

Average need not apply. Achievers, let's talk.

At a glance

• Title: Luxury Sales Professional (Client Advisor)
• Location: In person at 4781 Riverside Drive, Macon, GA 31210
• Reports to: General Sales Manager
• Type: Full-time, commission-based pay
• Earning potential: $60,000 to $180,000+ per year and uncapped. Your income is your responsibility, with Mercedes-Benz and Volvo to sell under one roof
• Schedule: In by 8:45 AM every scheduled day for the 9:00 AM sales meeting; open until 7:00 PM weekdays and 6:00 PM Saturdays; closed Sundays; two early-out days each week; Saturday availability required
• Training: Available for the right candidate

Who we're looking for

• Highly motivated and hungry to grow your income
• Positive attitude on busy days and slow ones
• Professional and full of integrity in every client interaction
• A volume closer who wants to sell at a luxury standard
• Coachable and ready to learn, take feedback, and apply it fast

About Mercedes-Benz of Macon

• Part of Jackson Automotive Group, just off I-75 on Riverside Drive
• Serves Middle Georgia: Macon, Warner Robins, Centerville, Barnesville, Fort Valley and beyond
• A volume store: steady showroom traffic, internet leads and service lane opportunities across Mercedes-Benz and Volvo
• Discerning clients: physicians, attorneys, business owners, executives and Robins AFB leadership
• Our standard: every interaction should feel worthy of the three-pointed star

Key responsibilitiesClient experience

• Build relationships and create customers for life by asking questions and listening carefully
• Commit to satisfaction at every step of the sale
• Greet guests within 60 seconds with a warm, unhurried welcome
• Run a true needs discovery: lifestyle, driving habits, household vehicles, budget style and timeline
• Deliver professional demonstrations of new and pre-owned vehicles on a planned route
• Execute a signature delivery with a full MBUX, Mercedes me and driver assistance walkthrough

Leads and prospecting

• Respond to internet leads within 15 minutes with a personal reply
• Use personal video to introduce yourself and showcase vehicles
• Build your own pipeline through referrals, the service lane and lease maturities
• Maintain a professional personal brand on approved social channels

Product and market knowledge

• Know the full lineup: C, E and S-Class, GLA through GLS, G-Class, AMG, Maybach and EQ models
• Explain packages and factory orders with confidence
• Know the competition (BMW, Lexus, Audi, Porsche, Genesis, INFINITI) without disparaging it
• Master CPO standards and Mercedes-Benz Financial Services programs
• Attend all product and sales training courses, including MBUSA certification

Deal process

• Overcome objections with confidence and thrive in sales situations
• Present clear, transparent numbers and work with management on structure
• Walk clients through trade appraisals professionally
• Hand off smoothly to finance for protection products and prepaid maintenance
• Keep every deal file complete, accurate and compliant

Follow-up and retention

• Handle all post-delivery items: title, paperwork, feature and benefit usage and special requests
• Exceed expectations with a set cadence: thank-you note, 3-day call, 30-day check-in, first service, anniversary
• Start lease pull-ahead conversations 6 to 12 months early
• Ask every happy client for a review and a referral

CRM discipline

• Log every interaction the same day
• Keep client profiles rich with household details and preferences

QualificationsRequired

• Coachable: open to feedback, eager to learn our process and quick to put it into practice
• Comfort working a high-traffic floor while managing appointments and follow-up
• Polished appearance and communication with high-net-worth clients
• Daily CRM discipline
• Working knowledge of leasing, financing and trade appraisals
• Valid driver's license and acceptable driving record
• Ability to pass a background check and drug screen
• Saturday availability and arrival by 8:45 AM on every scheduled day
• Reliable commute to Macon, GA 31210, or plans to relocate before starting

Preferred

• 2 years of automotive sales with a track record of meeting and exceeding goals
• 1+ year of customer service experience
• Luxury or premium brand experience (Mercedes-Benz, BMW, Lexus, Audi, Porsche, Genesis, Acura)
• An existing book of repeat and referral clients
• Video prospecting and social selling experience
• Bilingual in English and Spanish

Pay and benefitsCompensation

• Earning potential: $60,000 to $180,000+ per year, uncapped. Top performers selling both Mercedes-Benz and Volvo can go well beyond that
• Commission pay plan with a draw: [insert plan details]
• Monthly bonuses for units and customer satisfaction
• Demo program for qualifying performers: [insert details]

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Flexible schedule
• Paid time off
• Employee discounts on vehicles, parts and service

Training and growth

• MBUSA product and brand certification
• In-store training on luxury client experience, CRM, leads and deal structure
• Ongoing coaching with regular one-on-ones
• Career path: Senior Client Advisor, Internet or BDC leadership, Finance Manager, Sales Manager

How you'll be measured

• Monthly units (new + CPO): 20+ every month
• Lead response time: Under 5 minutes
• Appointment show rate: 70%+
• Appointment closing ratio: 50%
• MBUSA customer satisfaction: At or above regional benchmark
• CRM compliance: 100% logged same day
• Reviews: Requested from every sold client
• Repeat and referral business: Growing share after year one
• Brand certification: Completed on schedule

A day in the life

• 8:45 AM: Arrive, review the day's appointments and new inventory
• 9:00 AM: Sales meeting covering arrivals, orders, programs and appointments
• 9:30 AM: Lead responses, video messages and confirmation calls
• 10:00 AM: Floor traffic and first appointments
• 12:00 PM: Service lane walk and lease maturity conversations
• 1:00 PM: Deliveries with a full technology walkthrough
• 3:00 PM: Follow-up block for post-sale calls, unsold guests and referrals
• 4:00 PM: Afternoon appointments and factory order consultations
• Close: CRM update and tomorrow's plan before closing at 7:00 PM (6:00 PM Saturdays)
• Early-out days: Two days a week you leave early

The step up: salesperson to luxury professional

• Instead of talking price first: build value first, then present transparent numbers
• Instead of pushing for a decision: make it easy and comfortable to say yes today
• Instead of one sale, one transaction: build a household relationship for life
• Instead of relying on floor traffic: work the floor and build a personal pipeline
• Instead of handing off keys and moving on: deliver a signature handover and own the follow-up
• Instead of generic texts: use personal video, handwritten notes and remembered details

We train the product and the process. We hire for work ethic, hunger and character.

How to apply

1. Send your resume to [insert hiring contact or application link]
2. Include a short note with your last 12 months of unit sales and why you want to move into luxury
3. Interview in person, including a needs discovery and vehicle presentation role-play

Mercedes-Benz of Macon is an equal opportunity employer.

Requirements:

 

• Must be able to pass a background and drug screen