Customer Service/ Proctor - Onsite Job
| Verified Pay check_circle | Provided by the employer$22 - $23 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Everett, WA Everett, Washington open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer$16.6
$22.50
$24.37
$39.17
About this job
Job Description
BCforward is currently seeking a highly motivated Customer Service/ Proctor - Onsite Job opportunity for Everett, Seattle, and Renton, WA...!!
Job Title: Customer Service/ Proctor - Onsite Job
Location: Everett, Seattle, and Renton, WA
Duration: Contract - 2 months
Pay Range: $21/hr to $23/hr (W2)
Job Description
Representing Conduent as the first point of contact for the students in
electronic testing sessions.
Adaptability and responsiveness to client requirements and requests for assistance.
Maintaining assigned testing area’s schedules, equipment, communications and risks/constraints.
Monitoring testing area by checking-in all participants, enforcing compliance guidelines within testing environment, replenishing classroom supplies, conducting pre-requisites and pre-work checks and post-session room cleanup.
Providing status updates to the Delivery Services Manager weekly, or more frequently, if necessary.
Escalating any issues to the Delivery Services Manager in a timely manner.
Staying abreast of content requirements in the agreed subject matter areas.
Will be asked to help assist instructors in classes. Including but not limited to handing out papers, helping students with computers and, safety in the lab. If candidate excels may be considered for instructor role when coming direct depending on needs at the time of hire.
Skills and Knowledge Requirements
Minimum of one year of experience in customer service.
Technical aptitude with PC, able to help login and navigate through a variety of software applications, including Microsoft Excel.
Strong interpersonal, communication, and organizational skills.
Ability to work independently or as a team.
Strong customer service skills.
Qualified candidates MUST be open to a flexible work schedule (support clients 24/7) and willing/able to support all Puget Sound locations: Everett, Seattle and Renton.
BCforward is a leading workforce solutions company connecting skilled professionals with top employers nationwide. We are committed to empowering careers through meaningful opportunities, professional growth, and exceptional support throughout the employment journey.
Your Privacy Choices