Quality and Warranty Manager

An established industrial manufacturing organization is seeking an experienced Quality & Warranty Manager to lead its quality assurance, quality control, and warranty operations. This individual will play a critical role in maintaining product reliability, strengthening manufacturing processes, and driving a culture of continuous improvement throughout the organization.

• Develop, implement, and maintain comprehensive quality management programs across manufacturing operations.

• Establish a company-wide culture centered on quality, accountability, and continuous improvement.

• Lead quality system initiatives, including ISO standards, Lean manufacturing principles, process improvement, and risk assessment methodologies.

• Oversee the development and maintenance of quality procedures, policies, documentation, and workflows.

• Ensure manufacturing processes consistently meet applicable industry standards, customer specifications, and regulatory requirements.

• Lead internal and external audits, product inspections, root-cause investigations, and corrective action initiatives.

• Partner with engineering and production teams to identify opportunities for process improvement and product enhancement.

• Manage supplier quality initiatives, including vendor evaluations, material inspections, and supplier performance.

• Identify, investigate, and resolve manufacturing defects and product reliability concerns.

• Direct warranty operations, including returned product assessments, failure analysis, claim processing, and associated documentation.

• Collaborate with customers and internal stakeholders to address quality concerns and ensure satisfactory resolution.

• Develop, mentor, and lead quality personnel while establishing training and professional development initiatives.

• Utilize quality metrics and performance data to identify trends, evaluate operational performance, and recommend improvements.

• Support cost-reduction efforts while maintaining product integrity and manufacturing standards.

• Identify potential operational and product-related risks and implement appropriate preventative measures.

• Bachelor's degree in Engineering or a related technical discipline; Electrical Engineering preferred.

• 12+ years of experience in quality management, manufacturing engineering, or operational excellence.

• At least 2 years of experience in a quality leadership, management, or supervisory capacity.

• Minimum of 5 years of experience working with ISO 9001 quality management systems and Lean manufacturing methodologies.

• Strong understanding of manufacturing quality processes, compliance requirements, and continuous improvement practices.

• Excellent analytical, organizational, and communication skills.

• Background in Industrial or Electrical Engineering.

• Experience with PFMEA, 5S/6S, Lean manufacturing, and electronic quality management systems.

• Experience establishing or scaling quality programs within a new manufacturing facility or expanding operation.

• Previous experience in electrical equipment, industrial manufacturing, or engineered-to-order products.

• Demonstrated ability to develop teams and drive organizational improvements.

• Ability to establish and promote a strong quality-focused organizational culture.

• Advanced knowledge of quality management systems, ISO 9001 standards, auditing, and Lean principles.

• Strong root-cause analysis and structured problem-solving capabilities.

• Ability to interpret quality data, identify trends, and develop actionable improvement strategies.

• Effective communication and relationship-building skills across multiple departments and external stakeholders.

• Strong attention to detail with the ability to balance strategic initiatives and day-to-day operational priorities.

• Proven ability to lead teams, manage competing priorities, and deliver measurable results.

• Occasional domestic and international travel may be required, estimated at approximately five weeks annually.

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.