Employee Relations Specialist - Remote - {178094}

Employee Relations Specialist – Remote

$21.13/hr | Fully Remote | Monday–Friday

Available Schedules:

• 8:30 AM–5:00 PM EST
• 10:30 AM–7:00 PM EST

Employee Relations Specialist Position Overview

We are seeking an Employee Relations Specialist to support a Human Resources team in managing employee relations matters, workplace concerns, accommodations, and employment-related case management.

This position focuses on researching employee concerns, reviewing sensitive documentation, assisting with workplace investigations and case management, interpreting company policies, and supporting leadership with employee-related matters.

The ideal candidate has experience in Employee Relations, Human Resources, Labor Relations, or a leadership role involving employee performance management, conflict resolution, policy enforcement, or workplace concerns.

This is a multifaceted HR support position that requires sound judgment, discretion, strong organizational skills, and the ability to navigate sensitive employee situations professionally.

Employee Relations Specialist Key Responsibilities

• Review, obtain, and manage documentation related to employee workplace accommodations.
• Research employee relations matters and gather supporting information, records, and documentation for internal stakeholders and legal teams.
• Maintain confidential electronic files, case records, and employment-related documentation.
• Perform administrative case management activities, including data entry, document tracking, reporting, audit support, and monitoring requests.
• Assist with interpreting and applying company policies and the Code of Conduct.
• Consult with organizational leaders regarding employee discipline, performance concerns, and workplace issues.
• Respond to employee inquiries and determine when matters require escalation or additional review.
• Assist with inquiries related to workforce reductions and other employment-related matters.
• Collaborate with HR and other internal departments to support timely and appropriate case resolution.
• Apply sound judgment and decision-making while balancing employee needs, company policies, and business requirements.
• Handle sensitive employee information with professionalism, confidentiality, and discretion.

Employee Relations Specialist Required Qualifications

• High school diploma or GED required (must be verifiable).
• At least 2 years of practical experience or understanding of Employee Relations, Labor Relations, or Human Resources Generalist functions.
• Leadership experience may substitute for the 2-year experience requirement.
• Strong organizational, research, documentation, and problem-solving skills.
• Ability to handle sensitive information with discretion and confidentiality.
• Strong written and verbal communication skills.

Employee Relations Specialist Preferred Qualifications

• Previous experience in employee relations, HR consulting, mediation, or employee management.
• Experience advising leaders on employee performance, disciplinary matters, or workplace concerns.
• Knowledge of state and federal employment and labor laws.
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification.
• Bachelor's degree preferred.

Remote Work Requirements – Important

This is a fully remote position. Candidates must meet the following internet security requirements:

• Must have a private, secure internet connection that is not shared with or accessible by other individuals.
• Public, shared, or unsecured internet services are strictly prohibited.
• Mobile hotspots are NOT permitted.
• Candidates must have a dedicated, secure home internet connection capable of supporting the company's systems and security requirements.

Candidates who cannot meet these internet requirements will not be eligible for the position.

Additional Position Details

• Fully remote – open to candidates in all U.S. time zones.
• Monday–Friday schedule; no weekends or major holidays.
• Safety-sensitive position.
• High school diploma or GED must be verifiable.
• Interview process consists of 2–3 rounds of on-camera interviews, approximately 30–45 minutes each.

Candidate Submission Requirements

Please include the following information at the top of your resume:

1. Current city and state.
2. Preferred shift (8:30 AM–5:00 PM EST or 10:30 AM–7:00 PM EST).
3. Relevant experience in Employee Relations, HR, leadership, conflict resolution, or employee management.
4. Confirmation of a private, secure, dedicated internet connection that is not shared or accessible by anyone else.
5. Confirmation that the internet connection is NOT a mobile hotspot.

Important Candidate Profile: We are specifically seeking candidates with Employee Relations, HR Generalist, Labor Relations, leadership, or HR case management experience. Candidates should demonstrate experience handling sensitive employee matters, researching workplace concerns, interpreting policies, maintaining confidential documentation, and exercising sound judgment.

This is not a traditional high-volume inbound call center position. While the role involves responding to colleague inquiries throughout the day, the primary focus is employee relations support, case management, research, documentation, and resolving workplace concerns.