Medical Billing/Claims/Collections

We are looking for a detail-oriented Medical Billing/Claims/Collections specialist to support a behavioral health organization in Tucson, Arizona. This contract opportunity with potential for a long-term role is ideal for someone who can manage claim activity, follow up on outstanding balances, and help improve reimbursement outcomes in a fast-paced healthcare setting. The right candidate will bring hands-on experience in medical billing and collections while working effectively with electronic health record and practice management systems.

Responsibilities:

• Process medical claims accurately and submit billing information in a timely manner to support prompt reimbursement.

• Review unpaid or denied claims, investigate issues, and take corrective action to resolve billing discrepancies.

• Follow up with insurance carriers and other payers regarding claim status, appeals, authorizations, and outstanding payments.

• Manage accounts receivable activity by tracking aging balances and pursuing appropriate collection efforts.

• Verify benefits and confirm coverage details to reduce billing errors and support clean claim submission.

• Maintain complete and accurate documentation within billing and EHR platforms, including systems such as NextGen or Netsmart when applicable.

• Coordinate with internal teams to address claim issues, payment questions, and account updates related to behavioral health services.

• At least 2 years of experience in medical billing, claims processing, or healthcare collections.

• Prior experience in a behavioral health or healthcare environment with knowledge of payer processes and reimbursement workflows.

• Familiarity with medical billing software, accounting systems, and electronic health record platforms.

• Working knowledge of accounts receivable management, appeals handling, authorizations, and benefit verification.

• Experience using healthcare technology tools such as Allscripts, Cerner, or similar systems is preferred.

• Strong attention to detail with the ability to identify claim errors and resolve payment issues efficiently.

• Effective written and verbal communication skills for payer follow-up and collaboration with internal staff.