Appointment Scheduler

Recruiting Appointment Setter & Onboarding Coordinator

Express Employment Professionals – Henrico, VA

Job Type: Full-Time | Monday–Friday
Location: Henrico, VA | In-Office

Are You a Recruiting ROCK STAR Who Loves Talking to People?

100 Calls a Day. 10 Qualified Recruiting Appointments. Every Day.

Express Employment Professionals in Henrico, VA is looking for a high-energy, motivated, and results-driven Recruiting Appointment Setter & Onboarding Coordinator to join our growing team.

We need someone who knows how to work the phones, connect with job seekers, generate excitement about employment opportunities, and get qualified candidates through our doors.

This is not a position for someone who likes to sit back and wait for applicants to call.

We want a GO-GETTER who makes things happen!

You'll be responsible for recruiting outreach, scheduling qualified candidates for interviews, following up to ensure they attend, and helping process and onboard associates so they're ready to work.

Your Daily Mission

• Make a minimum of 100 outbound recruiting calls per day.
• Schedule 10 valid, qualified recruiting appointments per day.
• Contact applicants from job boards, our applicant database, referrals, and other recruiting sources.
• Match candidates with available employment opportunities.
• Confirm appointments and follow up to reduce no-shows.
• Process applications and help onboard associates.
• Maintain accurate candidate records and recruiting activity.
• Work closely with recruiters to fill open positions quickly.

Key Responsibilities

High-Volume Recruiting & Appointment Setting

• Make outbound calls to new applicants, previous candidates, and potential job seekers.
• Schedule qualified candidates for interviews with our recruiting team.
• Discuss available positions, pay rates, shifts, job requirements, and employment opportunities.
• Ask screening questions to determine candidate qualifications, availability, and interest.
• Follow up with candidates who have applied but have not scheduled interviews.
• Reconnect with previously employed associates about new opportunities.
• Confirm interview appointments and communicate reporting instructions.
• Maintain a steady pipeline of candidates for high-demand positions.

Associate Processing & Onboarding

• Assist applicants with completing employment applications.
• Process new associates through required hiring and onboarding procedures.
• Coordinate background screenings, drug testing, and employment verification requirements.
• Assist with completion and proper handling of I-9 and other employment documentation.
• Schedule orientations and communicate assignment details.
• Ensure new associates receive information about their start dates, shifts, locations, and reporting instructions.
• Maintain accurate and confidential associate records.
• Communicate with recruiters to ensure candidates are ready for placement.

Recruiting Team Support

• Keep recruiters informed about scheduled interviews and qualified applicants.
• Monitor appointment attendance and follow up with no-shows.
• Assist with filling urgent job orders.
• Maintain accurate recruiting activity in the applicant tracking system.
• Help manage applicant flow during high-volume recruiting periods.
• Provide an outstanding experience for every applicant and associate.

What Counts as a Valid Recruiting Appointment?

We believe in quality, not just filling a calendar.

A valid appointment is one where:

• The candidate has been personally contacted and has agreed to the appointment.
• The candidate meets the basic qualifications for an available position.
• Pay expectations, shift availability, location, and job interest have been discussed.
• The appointment has a confirmed date and time.
• The candidate's information is properly documented in our recruiting system.

Our goal is to schedule candidates who are qualified, interested, and ready to work.

What We're Looking For

• Previous experience in recruiting, appointment setting, call centers, staffing, or high-volume customer service preferred.
• Strong phone communication skills and a friendly, confident personality.
• Comfortable making 100 or more outbound calls daily.
• Ability to meet aggressive recruiting and appointment goals.
• Strong organizational and multitasking skills.
• Comfortable working in a fast-paced, performance-driven environment.
• Ability to handle rejection, maintain a positive attitude, and keep dialing.
• Strong attention to detail when processing employment paperwork.
• Basic computer and data-entry skills.
• Bilingual English/Spanish is a plus.

What Makes You Successful?

You are a great fit if you:

• Love talking to people and helping them find jobs.
• Have a competitive spirit and enjoy reaching daily goals.
• Stay focused and productive without constant supervision.
• Understand that every phone call is an opportunity.
• Take ownership of your results.
• Can balance high-volume recruiting calls with accurate onboarding.
• Work with urgency and thrive in a busy office.
• Believe that follow-up is just as important as the first phone call.

Daily Performance Expectations

Performance MetricDaily Goal

Outbound recruiting calls

100 minimum

Qualified recruiting appointments

10

Appointment confirmations

All scheduled candidates

Applicant tracking system updates

Accurate and current

Associate processing and onboarding

Completed timely and accurately

No-show follow-up

Same business day

What We Offer

• Full-time, Monday–Friday employment.
• Established and growing staffing organization.
• Professional training and development.
• Opportunity for advancement into recruiting and leadership positions.
• Supportive, energetic, goal-oriented team environment.
• Opportunity to make a real difference by helping people find employment.

About Express Employment Professionals

Express Employment Professionals is one of North America's leading staffing organizations, helping people find meaningful work while providing businesses with outstanding workforce solutions.

Our Henrico team is passionate about recruiting, building relationships, exceeding expectations, and helping our associates succeed.

We believe in working hard, embracing challenges, supporting one another, and celebrating success.

ARE YOU READY TO JOIN A WINNING RECRUITING TEAM?

If you can confidently make 100 calls a day, consistently schedule qualified recruiting appointments, and enjoy helping people get to work, WE WANT TO MEET YOU!

Apply today and help us connect great people with great opportunities.

Express Employment Professionals is an Equal Opportunity Employer.