Tour Guide

Job Title: Tour Guide

Location:  East Milan IL 61264

Duration: 12+ Months 

Pay rate $17.60/hrs. On W2

Shift: 1st Shift

Summary:

• Conduct engaging and informative guided tours, sharing information about John Deere’s history, global operations, equipment, and services.
• Be comfortable speaking to and engaging with tour groups of varying sizes, including VIP and dignitary audiences.
• Safely operate a tour tram and other mobile equipment in a busy, active warehouse environment, while maintaining awareness of surrounding operations.
• Demonstrate a strong commitment to safety at all times, following established safety requirements and reinforcing safe practices with tour guests.
• Be dependable, punctual, and accountable, arriving on time and prepared to support scheduled tours, events, and other responsibilities.
• Provide a high level of customer service and serve as a welcoming, professional representative of John Deere.
• Support daily tour activities, including preparing and organizing personal protective equipment (PPE) for visitors.
• Participate in ongoing training and development to continually strengthen tour knowledge, public speaking, safety, and the overall guest experience.
• Serve as a knowledgeable ambassador for local community attractions and businesses.
• Support special events, including event coordination, setup, and teardown.
• Maintain flexibility to work within a seven-day-a-week operation, including holidays, as needed.