Patient Outreach Representative

Oscar Mendez MD PA, a medical practice in Lauderhill, FL, is looking for a motivated, bilingual (English/Spanish) Patient Outreach Representative to help grow our patient base. You will be the face of our practice in the community: building relationships, representing us at local events, and connecting new patients with the care they need.

Responsibilities:

• Identify and pursue opportunities to bring new patients to the practice
• Represent the practice at community events, health fairs, senior centers, churches, and local businesses
• Build and maintain referral relationships with community organizations, employers, and other healthcare providers
• Follow up with prospective patients by phone, email, and in person, and help schedule their first appointments
• Distribute educational and informational materials about our services
• Track outreach activities, leads, and new patient sign-ups, and report results to management
• Work closely with front desk and clinical staff to give new patients a smooth experience
• Protect patient privacy and follow HIPAA guidelines at all times

Requirements:

• Fluent in English and Spanish (required)
• High school diploma or equivalent
• 1+ year of experience in outreach, sales, marketing, customer service, or a healthcare setting preferred
• Outgoing, professional, and comfortable speaking with the public
• Self-motivated, organized, and goal-oriented
• Valid driver's license and reliable transportation for local travel
• Availability for occasional evening or weekend events