Quality Assurance Technician

About PopUp Bagels 

PopUp Bagels isn’t just a bagel company—we’re a cultural movement. Our stores are small, our vibes are loud, and our energy is contagious. From signature neon and iconic bullhorns to our “Not Famous but Known” mirror, we’ve reimagined not only how a bagel is made, but how it’s enjoyed: Grip, Rip and Dip! 

With a cult-like following, a massive social presence, and collaborations with leading companies, partners, and Brand Ambassadors, PopUp Bagels is defining a new food lifestyle brand. 

We keep things simple—but we do them really, really well. And our customers agree. 

The Opportunity 

We’re looking for a Quality Assurance Technician who cares deeply about getting the details right and isn’t afraid to speak up when something isn’t. 

You’ll play a hands-on role in protecting the quality, safety, and consistency of everything produced during your shift. You’ll be on the production floor conducting inspections and audits, monitoring critical quality checks, investigating issues, and partnering with Production, Shipping, Procurement, Maintenance, Sanitation, and other teams to resolve problems. 

This is a role for someone who can make informed decisions, take ownership, and confidently defend those decisions in a fair and collaborative way. 

You’ll also have the opportunity to build your leadership capabilities and help strengthen the food safety and quality culture as PopUp Bagels continues to grow. 

What You’ll Do 

Protect Quality & Food Safety 

• Conduct internal quality and food safety audits to verify compliance with company standards, regulatory requirements, and customer expectations. 

• Monitor production-line quality checks, including weight verification, labeling accuracy, lot-code traceability, defect identification, and corrective-action follow-up. 

• Perform organoleptic (sensory) evaluations of finished products. 

• Serve as a quality resource on the production floor, reinforcing food safety standards, GMPs, and quality expectations. 

• Assist with trailer inspections and verify temperature-monitoring records to maintain cold-chain integrity and shipping compliance. 

Own Quality Systems & Documentation 

• Manage monitoring, calibration, and verification plans. 

• Organize and schedule laboratory pickups in accordance with sample plans. 

• Maintain accurate, organized quality documentation, including inspection reports, non-conformance records, job aids, and product specifications. 

• Create and update product specifications across all departments. 

• Support labeling processes by coordinating updates, verifying label accuracy, and maintaining compliance with regulatory and customer requirements. 

• Assist Quality Assurance leadership with audit readiness, compliance activities, and initiatives that support product consistency and operational excellence. 

Investigate, Solve & Improve 

• Identify quality and food safety issues proactively and conduct Root Cause Analysis (RCA) to determine why problems occur. 

• Investigate non-conformances, customer complaints, process deviations, and product quality concerns and drive sustainable solutions.