Optometry Office Manager - Now Hiring

About Eyewellniss

Eyewellniss is a growing optometry practice with five locations, dedicated to providing exceptional eye care and a welcoming patient experience. We combine quality care, modern technology, and a patient-first approach to create an efficient and supportive environment for both our patients and staff.

We are seeking an experienced, organized, and motivated Office Manager to oversee daily practice operations, lead our team, and ensure a high standard of patient care and customer service. The ideal candidate is a strong leader who takes initiative, thrives in a fast-paced environment, and is committed to improving office efficiency and overall performance.

Key Responsibilities

Office Operations & Management

• Oversee daily office operations to ensure an organized, efficient, and productive work environment.
• Manage appointment scheduling, patient flow, and front desk operations.
• Monitor office performance, identify areas for improvement, and implement effective solutions.
• Maintain office supplies, equipment, and inventory.
• Ensure office policies, procedures, and operational standards are consistently followed.
• Resolve patient concerns professionally and maintain a positive patient experience.

Staff Leadership & Development

• Supervise, support, and motivate front desk staff, optometric technicians, and other team members.
• Coordinate employee schedules, attendance, and staffing needs.
• Train and onboard new employees while supporting ongoing staff development.
• Delegate responsibilities, monitor performance, and promote accountability.
• Foster a positive, professional, and team-oriented work environment.

Patient Care & Administrative Oversight

• Ensure excellent patient service throughout every stage of the visit.
• Oversee patient registration, insurance verification, billing, and payment collection processes.
• Monitor accuracy of patient records and electronic health record (EHR) documentation.
• Assist with resolving insurance, billing, and administrative issues.
• Ensure compliance with HIPAA requirements and applicable healthcare regulations.
• Collaborate with doctors and leadership to improve office workflows and patient satisfaction.

Qualifications

• Previous management or supervisory experience, preferably in an optometry, ophthalmology, or medical office setting.
• Strong leadership, communication, and problem-solving skills.
• Excellent organizational abilities with the capacity to multitask and prioritize effectively.
• Experience managing staff schedules, daily operations, and patient-facing teams.
• Familiarity with insurance verification, medical billing, and EHR systems is preferred.
• Ability to handle challenging situations professionally and make sound decisions.
• Dependable, detail-oriented, and proactive with a strong sense of accountability.
• Prior optometry experience is highly preferred.

Why Join Eyewellniss?

• Join an established and growing eye care practice.
• Take on a meaningful leadership role with opportunities to make a direct impact.
• Work alongside experienced eye care professionals in a supportive environment.
• Opportunities for professional growth and career advancement.
• Be part of a team committed to providing outstanding patient care and continuously improving the patient experience.

Required qualifications:

• Legally authorized to work in the United States
• At least bachelor's degree or higher