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Hours Full-time, Part-time
Location New York, NY 10286
New York, New York open_in_new

About this job

Job Description

Job Description
Job Title: Client Service & Relationship Manager
Duration: 12 Months (Possible extension)
Location: New York, NY 10286
Onsite Role (4 days a week)

Responsibilities:
  • 5-7 year experience
  • Bachelor's Degree
  • Can handle client service in high stress environment
  • Client facing and Relationship management
  • Will be Single point of contact
  • Serve as a primary client-facing point of contact, delivering clear, professional, and effective communication across a wide range of client interactions.
  • Manage and respond to diverse client inquiries with confidence, accuracy, and a strong sense of urgency.
  • Translate complex information into concise, client-friendly messaging tailored to the audience and situation.
  • Build and maintain strong client relationships through proactive communication, responsiveness, and a high standard of service.
  • Demonstrate sound judgment and problem-solving skills when addressing questions, resolving concerns, and navigating escalations.
  • Operate effectively in a fast-paced environment while balancing multiple priorities and ensuring a consistent client experience.
  • Partner across teams to gather information, align responses, and deliver seamless support to clients.
  • Uphold professionalism, composure, and credibility in all client interactions, including high-pressure or sensitive situations.

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Posting ID: 1313526976 Posted: 2026-11-11 Job Title: Client Service Relationship Manager