House Manager

Organization: Webster Webster Legacy LLC

Target Population: Women’s Sober Living

Position Title: Residential Aide / House Manager

Employment Type: Full-Time / Part-Time (Shift Work)

Location: Pamplin, VA

The Residential Aide / House Manager plays a critical role in maintaining a safe, structured, and compassionate environment for women in recovery. This position provides daily supervision, mentorship, and operational support while promoting personal accountability, emotional growth, and long-term sobriety. Serving as a grounded role model, the Residential Aide helps residents build healthy routines, resolve conflict, and develop the life skills needed for sustainable independence through Webster Webster Legacy LLC.

Operations & Resident Supervision

• Daily Oversight: Conduct regular headcounts, room inspections, and wellness checks to maintain home safety and accountability.

• Onboarding: Assist with new resident intake, orientation, and integration into the household dynamic and program rules.

• Medication Monitoring: Monitor and document self-administered resident medications in strict accordance with facility guidelines and safety protocols.

• Shift Reporting: Maintain accurate logbooks, log incident reports promptly, and ensure clear communication during shift handoffs.

• Mentorship & Empowerment: Support residents in establishing daily recovery routines, attending required meetings/activities, and reaching personal goals.

• De-escalation & Mediation: Facilitate healthy conflict resolution among residents, fostering a culture built on respect and mutual support.

• Housekeeping & Meals: Oversee household chores, assist with meal preparation planning, and maintain overall home cleanliness and warmth.

• Crisis Management: Respond swiftly and calmly to emergencies, medical incidents, or mental health crises in accordance with organizational procedures.

• Compliance & Confidentiality: Uphold strict HIPAA and resident confidentiality standards, ethical boundaries, and safety regulations.

• Professional Development: Participate in mandatory staff training, team meetings, and ongoing skill-building workshops.

Category

Requirement Details

Education

High School Diploma or GED required; Associate’s or Bachelor’s degree in Human Services, Psychology, or related field preferred.

Certifications

• CPR & First Aid Certification (or willingness to obtain upon hire).

• Narcan (Naloxone) Training & Certification required prior to working independent shifts.

Experience

Experience working in addiction recovery, behavioral health, or residential care environments preferred. Personal recovery experience welcomed (minimum 1–2 years of continuous sobriety recommended).

Screening & License

Must possess a valid Driver’s License and successfully pass a comprehensive background check and drug screening.

• Recovery Awareness: Understanding of the disease model of addiction, 12-step recovery programs, trauma-informed care, and relapse prevention.

• Crisis Prevention: Proficiency in emergency response, active listening, and conflict de-escalation techniques.

• Administrative Skills: Strong written communication, organized documentation capabilities, and basic computer proficiency (email, digital logs, spreadsheets).

• Interpersonal Strengths: High emotional intelligence, professional boundary setting, teamwork, and an empathetic, non-judgmental approach.

Compassion | Integrity | Accountability | Respect | Empowerment | Hope | Teamwork

• Work Environment: A structured, family-oriented residential home setting designed for women in active recovery.

• Physical Demands: Requires walking up/down stairs, standing, bending, and occasionally lifting up to 25 lbs.

• Schedule Expectations: Flexibility to work varied shifts, including evenings, overnight hours, weekends, and holidays as needed to ensure 24/7 home coverage.