SVP, Product Manager

We are looking for a SVP, Product Manager to guide product direction and help deliver solutions that meet customer and business needs in Phoenix, Arizona. This role will work closely with cross-functional partners to turn ideas into well-defined priorities, support Agile delivery, and maintain a clear path from concept through release. The ideal candidate brings strong product judgment, organization, and the ability to manage competing priorities in a fast-paced environment.

Responsibilities:

• Define product priorities by translating business goals and user needs into a clear roadmap and actionable work items.

• Partner with engineering, design, and stakeholders to refine features, clarify scope, and support successful delivery across Agile sprints.

• Maintain and prioritize the product backlog, ensuring stories are well-structured, ready for development, and aligned with strategic objectives.

• Use Jira to track progress, organize work, and provide visibility into timelines, dependencies, and delivery status.

• Review reported issues, coordinate bug triage, and help drive resolution based on customer impact and product priorities.

• Gather feedback from users and internal teams to identify improvement opportunities and inform future product decisions.

• Write clear acceptance criteria and participate in sprint planning, reviews, and backlog refinement activities.

• Monitor product outcomes and recommend adjustments that improve usability, quality, and overall business value.

• Demonstrated experience in product management within a cross-functional software or technology environment.
• Working knowledge of Agile Scrum practices and the ability to support iterative product delivery.
• Experience managing and refining product backlogs with strong attention to prioritization and detail.
• Proficiency with Atlassian Jira for planning, tracking, and coordinating work.
• Familiarity with bug tracking processes and issue resolution workflows.
• Strong communication skills with the ability to align technical and non-technical stakeholders.
• Ability to balance multiple priorities, make informed decisions, and drive execution effectively.