Customer Service Representative

We are seeking a Customer Service / Logistics Coordinator to support daily customer service and transportation operations. This role serves as a key contact for customers, vendors, and carriers, ensuring orders are processed accurately and shipments are coordinated efficiently.  Temp to hire, Located in Hayward, CA  M-F 8am-4:30pm Offering $23-25/hr.

Key Responsibilities

• Process and track customer orders and shipments.
• Serve as the primary point of contact for customers, carriers, and vendors.
• Coordinate transportation and logistics activities.
• Resolve customer inquiries and service issues in a timely manner.
• Maintain accurate customer records and documentation.
• Prepare reports and support operational data tracking.
• Assist with carrier onboarding, vendor management, and procurement activities.
• Collaborate with internal teams to ensure excellent customer service.

Qualifications

• Previous experience in customer service, logistics, transportation, or administrative support.
• Strong communication, organizational, and problem-solving skills.
• Proficiency in Microsoft Excel and data entry.
• Ability to manage multiple tasks in a fast-paced environment.
• Detail-oriented with strong follow-through.
• Experience working with carriers, vendors, dispatch, or supply chain operations is preferred.

At Partners Personnel, we deliver more to every employee and client we serve. Our team of staffing industry experts is dedicated to helping our employees advance their careers while connecting our clients with the nation’s top talent. Experience the difference of staffing made personal at Partners Personnel