Incident Management Representative
| Verified Pay check_circle | Provided by the employer$20 - $30 per hour |
|---|---|
| Hours | Part-time |
| Location | Pittsburgh, Pennsylvania |
About this job
Job Description
Job Description
Primary Role:
The incident Management Representative is the person designated by the provider who has overall
responsibility for incident management. The IM Representative must be a Certified Investigator, maintains
overall responsibility to ensure incidents are completed and adheres to required applicable laws, regulations,
policies and procedures.
Responsibilities:
The incident Management Representative is the person designated by the provider who has overall
responsibility for incident management. The IM Representative must be a Certified Investigator, maintains
overall responsibility to ensure incidents are completed and adheres to required applicable laws, regulations,
policies and procedures.
Responsibilities:
- Verify that the Point Person completes all required actions and activities.
- Review and approve daily service notes and General Event Reports (GERs) in Therap.
- Ensure corrective actions are implemented and monitored.
- Complete quality and risk management activities, including monitoring incident data and conducting a trend analysis at least every three months.
- Conduct administrative reviews of all incidents investigated by a Certified Investigator (CI).
- Ensure investigation files are complete, securely maintained, and readily available to oversight entities.
- Evaluate investigation quality using the standardized Certified Investigator Peer Review (CIPR) process.
- Provide individuals, families, and designated representatives with incident management education, training, and information in formats that meet their communication needs.
- Manage assigned roles, including Point Person and CI, in the Department’s information management system.
- Respond promptly to service-related complaints concerning incident management or investigations.
- Provide the incident report, or notice of it, to all involved parties, including LRS, the County, and the family or guardian.
- Place copies of incident reports in each individual’s file.
Qualifications:
- Certified Investigator with Office of Developmental Programs (ODP)
- Working knowledge of PA 6100 – 6400 Regulations
- Master’s Degree from an accredited College or University (Preferred)
- Bachelor’s Degree from an accredited College or University (Required)
- Valid Driver’s license
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1314271111 Posted: 2026-11-08 Job Title: Incident Management Representative
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