Account Manager I - Enterprise 1103 - (Moscow, ID)
| Estimated Pay info | Based on similar jobs in your market$18 per hour |
|---|---|
| Hours | Full-time |
| Location | Moscow, Idaho |
About this job
Job Description
Location: This position is based on-site in Moscow, Idaho, and requires five days per week in the office. We will consider only candidates who currently live locally or are willing to relocate.
Work Authorization: To respect your time, we cannot provide employment visa sponsorship for this position now or in the future. Before applying, please confirm that you are authorized to work in the United States without current or future employer sponsorship.
- Build and maintain strong relationships with assigned customers through regular engagement and communication.
- Manage customer inquiries, identify challenges, and provide effective solutions.
- Drive account renewals, rate adjustments, cross-sells, and upsells by uncovering customer needs and recommending appropriate solutions.
- Negotiate pricing, document opportunities, and close sales and renewal agreements.
- Establish customer success goals, support onboarding, and monitor account health against defined targets.
- Collaborate with internal teams to ensure customer satisfaction and successful outcomes.
- Maintain high activity levels, manage multiple priorities, and adapt positively in a fast-paced environment.
- Continuously learn and develop skills to create mutually beneficial outcomes for customers and the company.
- 2+ years of experience in account management, sales, customer success, or a related role, ideally working with enterprise clients.
- Experience with sales prospecting, account management, and sales processes.
- Strong communication and presentation development skills.
- Proficiency with Google Workspace, Microsoft Excel, and PowerPoint.
- Strong analytical and problem-solving abilities.
- Excellent organizational skills and the ability to manage competing priorities effectively.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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