Customer Service Rep

We are a national staffing firm and are currently seeking a Customer Service Representative for a prominent client of ours. This position is on Hybrid in Clayton, MO. Details of the position are as follows: 

Job Details:

• Pay: $19 -$20/hr to Start!!
• 6-month assignment, possibility extension based upon performance and budget.
• Assist customer-facing team to deliver prompt, convenient, and professional customer service to assigned clients.
• Assist team with back-end tasks, such as but not limited to, invoicing, sending data requests, and following up with clients.
• Proactively manage order process.

Qualifications:

• Education: Associates Degree required.
• A minimum of one year of customer service, business-to-business (B2B) client/customer service experience is highly preferred.
• Ability to absorb product knowledge quickly and process information to apply to client needs.
• Strong analytical stills, along with excellent organizational, time management, and multi-taking skills.
• Proficient with Microsoft Office Suit applications including Word, Excel, PowerPoint, and Outlook.

The Fountain Group is a nationwide staffing firm with over 80 Fortune 100-500 clients. Since 2001, TFG has maintained a consistent standard of excellence, and our work is broadly recognized every year through numerous industry performance awards. Our success is a team effort.