Billing and Collections Supervisor

Billing & Collections Supervisor
Position Type: Full-Time | Exempt

Salary: $70-90k

Job Summary

We are seeking an experienced Billing & Collections Supervisor to oversee a team of 5–10 billing and accounts receivable professionals within a healthcare revenue cycle department. This individual will ensure timely claim submissions, effective denial management, accurate account follow-up, and strong collection performance.

Key Responsibilities

• Supervise, train, and support daily activities of billing and collections staff.
• Monitor billing workflows, productivity, and accounts receivable aging.
• Ensure timely claim submissions, payment follow-up, and denial resolution.
• Assist with complex billing issues and insurance claim escalations.
• Maintain compliance with payer requirements and healthcare billing regulations.
• Monitor performance metrics, including collections, denials, and A/R aging.
• Identify opportunities to improve billing accuracy and collection processes.
• Collaborate with management and internal departments to meet revenue cycle goals.

Qualifications

• Associate's or Bachelor's degree preferred; equivalent healthcare billing experience considered.
• 3–5 years of healthcare billing, collections, or revenue cycle experience.
• At least 1–2 years of supervisory or team leadership experience.
• Knowledge of medical billing, accounts receivable, and insurance payer requirements.
• Behavioral or mental health billing experience preferred.
• Strong leadership, communication, organizational, and problem-solving skills.
• Proficiency with billing systems and Microsoft Office.

Ideal Candidate

The ideal candidate is a hands-on leader with strong healthcare revenue cycle experience, excellent problem-solving abilities, and a proven ability to motivate staff while improving billing and collection performance.

Experience in Group Life and Health more specifically in medical stop loss highly preferred.