Barista - Part Time

Hotel Name: M Social Sunnyvale
Location: Onsite – Sunnyvale, CA
Salary Range: $21.00 Hourly

At M Social Sunnyvale, we don’t just welcome guests—we create moments, spark connections, and bring energy to every interaction. Designed for the young at heart, M Social delivers a bold and vibrant hospitality experience.

As the first ground-up M Social in the U.S., this innovative property features 263 rooms, a dynamic courtyard, and the signature Beast & Butterflies social hub. Located in Silicon Valley, the hotel blends technology, design, and social connectivity to create a unique guest experience.

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."

At Millennium, we are guided by our core values:

• Passion for Hospitality – Delivering meaningful and memorable guest experiences
• Entrepreneurial – Taking ownership and acting with agility
• Innovation & Progressive – Continuously improving how we operate and serve
• Solutions & Results Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.

About the Role:

As our Barista, you will play an important role in creating a welcoming and engaging coffee experience for our guests. You will prepare and serve high-quality coffee, espresso beverages, teas, and other specialty drinks while providing friendly, attentive service in a fast-paced hospitality environment.

This role is ideal for someone who is energetic, detail-oriented, passionate about coffee, and enjoys connecting with people. You will help create a vibrant atmosphere where guests can start their mornings, recharge throughout the day, and enjoy the social energy of M Social Sunnyvale.

Your Impact – Coffee & Guest Experience

You will help create memorable guest experiences through quality beverages, personalized service, and a welcoming atmosphere. From crafting the perfect latte to anticipating guest needs, you will bring the M Social brand to life through every interaction.

What You'll Be Doing

Beverage Preparation & Service

• Prepare and serve espresso drinks, brewed coffee, teas, specialty beverages, and other menu items according to established recipes and quality standards.
• Operate espresso machines, coffee grinders, brewers, and other beverage preparation equipment safely and efficiently.
• Customize beverages according to guest preferences and communicate clearly regarding special requests.
• Ensure beverages are prepared accurately, consistently, and in a timely manner.
• Maintain knowledge of coffee varieties, brewing methods, beverage ingredients, and menu offerings.
• Monitor beverage quality, presentation, temperature, and portion sizes.
• Prepare and replenish coffee, milk, alternative milk options, syrups, toppings, and other beverage ingredients.
• Maintain appropriate inventory levels and notify management when supplies need replenishment.

Guest Experience & Hospitality

• Welcome guests warmly and create a friendly, engaging, and professional atmosphere.
• Take guest orders accurately and provide recommendations based on preferences.
• Answer questions about beverages, ingredients, menu items, and available customizations.
• Provide prompt, attentive, and personalized service while maintaining a positive attitude.
• Anticipate guest needs and respond to requests, questions, and concerns professionally.
• Handle guest feedback and service issues appropriately, involving management when necessary.
• Build positive relationships with guests by creating genuine connections and memorable interactions.
• Represent the M Social brand through an energetic, approachable, and service-focused attitude.

Point of Sale & Transactions

• Accurately enter orders into the point-of-sale (POS) system.
• Process cash, credit card, and other approved payment transactions according to company procedures.
• Verify orders and payments to ensure accuracy.
• Follow established cash-handling, checkout, and reconciliation procedures.
• Communicate order details clearly to team members to ensure efficient service.
• Maintain familiarity with menu pricing, promotions, and applicable hotel policies.

Cleanliness & Organization

• Maintain cleanliness and organization of coffee stations, counters, equipment, service areas, and storage spaces.
• Clean and maintain espresso machines, grinders, brewers, and other equipment according to established procedures.
• Sanitize work surfaces, utensils, beverage preparation areas, and frequently touched surfaces throughout the shift.
• Restock cups, lids, sleeves, napkins, stirrers, condiments, and other service supplies.
• Maintain proper storage, labeling, and rotation of food and beverage products.
• Follow opening, closing, and side-work procedures to ensure the outlet is prepared for service.
• Keep guest-facing areas clean, organized, and visually appealing.
• Assist with cleaning and organizing shared service areas as needed.

Food Safety & Compliance

• Follow all food safety, sanitation, and applicable health department regulations.
• Handle, store, and prepare food and beverages according to established safety standards.
• Monitor product freshness and follow proper temperature control, labeling, and expiration procedures.
• Prevent cross-contamination and maintain proper sanitation practices.
• Follow company policies regarding food allergies, dietary restrictions, and ingredient inquiries.
• Report equipment malfunctions, safety hazards, and maintenance concerns promptly.
• Comply with applicable California food safety requirements and company procedures.

Team Collaboration

• Work closely with Food & Beverage leadership, culinary team members, servers, and other hotel departments to support smooth operations.
• Communicate effectively regarding guest requests, inventory needs, and service priorities.
• Assist team members during high-volume service periods.
• Support the team with stocking, cleaning, food preparation, and other operational tasks as needed.
• Participate in training, team meetings, and service improvement initiatives.
• Maintain a positive, collaborative, and team-focused work environment.
• Contribute ideas to improve beverage offerings, service efficiency, and the overall guest experience.

Requirements

• Passion for hospitality and delivering exceptional guest experiences.
• Positive, energetic, and guest-focused attitude.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Attention to detail when preparing beverages and processing orders.
• Strong organizational and time-management skills.
• Ability to multitask while maintaining beverage quality and service standards.
• Dependability, flexibility, and willingness to support the team.
• Ability to work effectively both independently and as part of a team.
• Flexibility to work mornings, evenings, weekends, holidays, and varying shifts as needed.
• Valid Food Handler’s Certificate required.

Education

• High school diploma or equivalent preferred
• Equivalent combination of education and relevant experience will be considered

Benefits

At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:

• Medical, Dental & Vision Insurance
• Company-paid Life and AD&D Insurance
• Short-Term and Long-Term Disability Coverage
• 401(k) Retirement Plan with Company Match (where applicable)
• Paid Time Off & Paid Holidays
• Hotel Room Discounts across our global portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.

Why Join Us

At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth.

Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.
If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.