Yacht Service Department Secretary

We are seeking a highly organized, professional, and detail- oriented Yacht Service Department Secretary to join our team. The ideal candidate will have strong administrative skills, excellent communication, and the ability to multitask in a fast- paced marine service environment.

Responsibilities:

• Answer incoming phone calls and respond to customer inquires professionally.
• Schedule yacht service appointments and coordinate with technicians and service managers.
• Prepare estimates, work orders, invoices, and other service- related documentation.
• Communicate with customers regarding service updates, repairs, and completion timelines.
• Maintain accurate customer records, service files, and department paperwork.
• Assist with billing, payments, data entry, and general office administration.
• Coordinate parts orders and follow up on outstanding service requests.
• Keep the service department organized and ensure daily operations run smoothly.
• Assist with Payroll
• Tech Savvy

Qualifications:

• Previous administrative, secretarial, or customer service experience required.
• Strong organizational skills and attention to detail
• Excellent verbal and written communcation skills
• Proficiency in Microsoft Office, email, and computer- based systems
• Ability to multitask, prioritize responsibilities, and work independently
• Professional, dependable, and customer- service- oriented attitude

Experience in the marine or yacht industry is a plus

What we're looking for:

• A dependable team player who takes initiative, stays organized, and enjoys helping customers while supporting the daily operations of a busy yacht service department