Heavy Lift Equipment Commissioning & Service Technician

Heavy Lift Equipment Commissioning & Service Technician Is this you?

• Do you thrive on solving complex electrical and hydraulic challenges on heavy equipment?
• Are you excited by new-model commissioning, technical training, and hands-on troubleshooting?
• Can you travel up to 75%—domestically and abroad—to support customers where they operate?

Role snapshot

• Assist distributors and customers in rigging, diagnosing, and repairing Manitowoc Crane Group products.
• Safely support crane assembly and startup on diverse jobsites.
• Partner with Product Service Managers and distributors on setup, maintenance, and continued technical training for new models.
• Coordinate and execute investigations into customer-reported technical problems; implement corrective processes to avoid future issues.
• Provide advanced troubleshooting beyond local distributor or customer capabilities.
• Collaborate with MCG teams on service materials, product requirements, availability, and code compliance.
• Analyze problem reports to identify trends impacting design, production, service, and maintenance; recommend improvements.
• Complete detailed service documentation, timecards, and expense reports.
• Uphold a professional image and act with integrity as the company’s representative.

Where you’ll work

Location: Manitowoc, WI. You will report to the Field Service Manager and support customers and distributors across the region and worldwide.

Must-haves

• High school diploma plus 2+ years of mechanical/electrical experience; or a technical degree plus 1+ year of related experience.
• Technical service background; computer proficiency; ability to read and interpret technical drawings; strong written and verbal communication.
• Willingness and ability to learn to work with 480V electrical systems.
• Ability to climb ladders and work in all weather conditions.
• Availability for frequent travel—up to 75%—including international trips.

Nice-to-haves

• Prior crane experience.
• Hydraulic systems experience.
• Experience with heavy equipment, aircraft, or military vehicles/electronics.

Health & Safety expectations

• Maintain 5S and housekeeping standards.
• Work safely and wear required PPE.
• Follow job-specific and facility-wide safety rules and procedures.
• Engage in safety training and demonstrate competency.
• Report hazards, unsafe acts, and improvement ideas—or correct what you can.

Grow your expertise

Advance through formal technical training and hands-on learning alongside senior Product Service Managers, deepening your electrical, hydraulic, and mechanical skill set.

About The Manitowoc Company

Since 1902, The Manitowoc Company has delivered high-quality, customer-focused lifting solutions. From our Milwaukee, Wisconsin headquarters, we design, build, market, distribute, and support mobile hydraulic cranes, lattice-boom crawler cranes, boom trucks, and tower cranes through our brands: Aspen Equipment, Grove, Manitowoc, MGX Equipment Services, National Crane, Potain, Shuttlelift, and Upfits by Aspen Equipment.

EOE / DISABLED / VETERAN

Technical proficiencies

• Electrical Repair
• Hydraulic Systems & Components
• Electrical Systems & Diagnostics (Heavy Equipment)
• Electrical Schematic Reading

Why this work matters

If you’re ready for a challenge with tangible results, join us and help build something you can be proud of.