Graham Personnel Services Field Service Technician in Burlington, NC | 1314813997

Hours	Full-time
Location	Burlington, North Carolina

Field Service Technician

Salary - 60K-75K

Job Responsibilities

Service, troubleshoot, maintain, and repair high-purity water systems at customer sites
Diagnose mechanical and electrical issues and recommend solutions
Assist with equipment installation, commissioning, and startup
Collaborate with Service Management, Engineering, and other teams to resolve customer challenges
Build strong customer relationships through professional, knowledgeable service
Complete accurate service documentation and follow company and customer procedures
Follow safe work practices in the shop, while driving, and at customer sites
Participate in an on-call rotation

Ideal Candidate

Dependable, mechanically inclined, and committed to quality work
Enjoys troubleshooting, problem-solving, and learning new technology
Familiar with pumps, valves, piping, flanges, and other mechanical components
Strong communicator who works well with customers and colleagues
Comfortable working independently and as part of a team
Professional, safety-minded, detail-oriented, and committed to seeing the job through
High school diploma or GED; 5+ years of mechanical, HVAC, electrical, field service, or related experience preferred
Customer-facing technical experience and proficiency with Microsoft Word and Excel are a plus

Working Conditions

Hands-on work in shop, industrial, and customer-site environments
Local travel with approximately 7–8 overnight stays per month once fully trained; additional travel may be required during the first six months for training
Occasional travel to other company locations
Ability to lift up to 50 lbs., push/pull up to 100 lbs., and regularly climb, walk, bend, stoop, crawl, and reach
Opportunity for ongoing technical training, professional development, and career growth

What we Offer:

Competitive Compensation
Comprehensive Benefits: Medical, Dental, Vision, Life Insurance, Health Savings Account with Company Contributions, and more
401(k) Match
9 Company-Paid Holidays
Generous PTO: Increases with tenure
Education Assistance
Employee Referral Bonus Program
Ongoing Training & Development: Learn from internal and external industry experts

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Field Service Technician