Distribution Technician I

Job Responsibilities

• Follow approved work instructions and training requirements for C6 MCOT Monitor software upgrades.
• Prepare monitors for software update activities by confirming the device is powered, connected to the appropriate Wi-Fi network, and has sufficient battery level.
• Access ConfigApp and supported device settings as instructed to initiate or support the software update process.
• Assist with automatic update checks, service mode entry, configuration updates, video checks, monitor data purging, and MonitorApp launch steps as defined in the process.
• Perform model-specific update steps for supported devices, including Samsung Galaxy A10e, Samsung Galaxy A13, or similar supported monitors.
• Respond appropriately to update prompts, permission screens, retry messages, and required settings changes during the update process.
• Verify that the monitor returns to normal operation after completion of the software update or service process.
• Escalate any device, network, software, passcode, settings, or update issues to the Manager/Supervisor or designated Distribution personnel.
• Maintain device handling discipline to prevent damage, data concerns, or process deviations.
• Support record retention requirements by following local documentation practices and applicable record control procedures.

Requirements

• Minimum required Education: High School Diploma, Vocational Education.
• Minimum required Experience: No prior experience required
• Minimum required Certification: N/A

Benefits:
Paid sick leave, Medical/Dental (optional), 401 (k) Retirement Plan (optional), Employer Paid Life Insurance, Employer Paid Short Term Disability, Optional Life Insurance.

ELYON International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.