Epic Willow Ambulatory Analyst

Job Title: Epic Willow Ambulatory Analyst
Unit: Pharmacy IT / Retail & Outpatient Pharmacy
Duration of Assignment: Contract
Location: Remote
Shift: Day
Guarantee Hours: 40 Hours
Salary Range: Up to $103/hr

Job Duties:

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\tDesign, configure, test, implement, and support Epic Willow Ambulatory applications.
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\tSupport retail and outpatient pharmacy workflows, including prescription processing, dispensing, charging, and inventory.
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\tAnalyze pharmacy operations and optimize workflows through system configuration.
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\tTroubleshoot production issues and implement system enhancements.
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\tSupport testing, upgrades, go-live activities, and post-implementation stabilization.
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\tCoordinate with pharmacy leadership, IT, vendors, and interface teams to resolve system issues.
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\tCollaborate with the Willow Inpatient team on shared medication records and enterprise initiatives.
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\tMaintain build documentation, testing records, and change-control documentation.
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\tManage assigned projects and provide timely status updates.
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Requirements:

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\tAssociate degree or equivalent education and experience required; bachelor's degree preferred.
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\tMinimum 2+ years of relevant business systems analysis or IT systems implementation experience.
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\tEpic Willow Inpatient certification required.
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\tExperience with pharmacy workflows and application support preferred.
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\tStrong analytical, troubleshooting, communication, and documentation skills.