Appointment Scheduler - In Person

The Appointment Scheduler - In Person coordinates routine office visits and diagnostic procedures while supporting providers, patients, and department operations. Reporting to the Department Supervisor, this role uses multiple integrated systems to maintain accurate scheduling and records, confirm appointments, and provide professional phone support. Advancement opportunities include Senior Scheduler.

Responsibilities

• Schedule routine office visits and diagnostic procedures.
• Coordinate appointments with providers.
• Confirm appointment details with patients.
• Update and maintain patient records.
• Provide professional phone support and assistance.

Required Qualifications

• At least 1 year of experience in appointment scheduling.
• Experience using scheduling software and multiple integrated systems.
• Calendar management skills.
• Experience with electronic health records.
• Strong customer service and phone etiquette.
• Excellent attention to detail.
• Strong verbal communication skills.