CWES Family Stabilization Advocate

Duties and Responsibilities: 

Under the direct assignment of the Senior CWES Case Manager/Project Coordinator, the Family Support Advocate's responsibilities include, but are not limited to: 

● Identifying and providing participants with linkages to mainstream and community resources, including assisting with completing applications, packets, etc. 

● Providing participating families with accompaniment to appointments with community-based and government social service agencies. 

● Providing, when appropriate and safe, transportation for the participant to and from scheduled appointments, housing opportunities, and community-based and government social service agencies.

● Assisting participants and the supervisor with document pick up and drop off

● Providing outreach and education on program services to community programs as needed. 

● Extensive record keeping, data entry, and documentation of services 

● Coordination of services with providers of community-based and government social services. 

● Attending case reviews, meetings, training, workshops, and conferences related to the position. 

● Responsible for maintaining confidentiality at all times. 

● Communicate closely and frequently with all team members to improve systems, solve problems, share resources, and coordinate work. 

● Maintain clear and concise records. 

● Perform Home Visits with the Senior Case Manager once a family is housed. 

● Other duties as assigned. 

● B.A. Degree or equivalent experience (work, life, or volunteer) 

● Bilingual (English/Spanish and/or Indigenous) preferred 

● Knowledge of community resources 

● Ability to follow instructions 

● Ability to work well independently and as part of a team 

● Ability to use discretion and independent judgment 

● Ability to meet deadlines and handle crises 

● Ability to follow agency and program guidelines, processes, policies, and procedures 

● Ability to maintain confidential information 

● Must demonstrate initiative on the job

● Aptitude for extensive paperwork and documentation 

● Ability to communicate (verbal and written) effectively and respectfully with a wide variety of staff, partner agencies, clients, landlords, and service providers 

● Ability to attend meetings and perform home visits throughout Santa Cruz County and surrounding regions 

● Willingness to adapt schedule based on the needs of clients 

● Strong written and verbal skills 

● Basic knowledge of using Microsoft Word, Excel, and Google. 

● Ideal candidate is flexible, friendly, independent, and able to meet agency and program goals and objectives with minimal supervision. 

● A reliable, registered vehicle for travel is required. Employees must have a valid state driver’s license and valid insurance by the time of hire. 

NOTE: This job description is a general description of essential job functions. It is not intended as an employment contract nor to describe all duties someone in this position may perform. Families In Transition is an equal opportunity employer that does not discriminate based on age, race, disability, national origin, ethnicity, religion, color, ancestry, veteran status, medical condition, gender identification, sexual orientation, marital status, disability, HIV status, or any other non-merit-based criteria. This is a temporary position based on funding availability, with the possibility of becoming permanent. 

To Apply: Interested persons should email a Cover Letter and Resume to Info@fitsantacruz.org and include FSA in the subject line. 

Due to the volume of responses, only qualified parties will be contacted for pre-screening and/or scheduling an initial interview.