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Buffalo Wild Wings GO! - Shift Manager

Position: Shift Manager
Department: Restaurant Operations
Reports To: General Manager
Job Summary

Buffalo Wild Wings GO! is looking for a dependable and motivated Shift Manager to help lead our team and keep daily restaurant operations running smoothly. The Shift Manager is responsible for leading employees during their shift, providing great customer service, maintaining food quality, and making sure all company standards are followed.

We are looking for someone who leads by example, works well with others, and can keep the team focused in a fast-paced environment.
Responsibilities

• Lead and manage team members during assigned shifts.
• Make sure customers receive friendly, fast, and accurate service.
• Ensure food is prepared correctly and meets company standards.
• Monitor drive-thru times, order accuracy, and overall service.
• Assign duties and make sure employees stay on task.
• Assist with training new employees and coaching current team members.
• Help control food costs, labor costs, and waste.
• Complete opening and closing duties as assigned.
• Handle customer complaints and resolve issues professionally.
• Maintain a clean, organized, and safe restaurant.
• Follow all food safety, sanitation, and company procedures.
• Communicate with the General Manager about shift performance, staffing, and any concerns.
• Help build a positive work environment and hold team members accountable.

Qualifications

• Previous restaurant or leadership experience preferred.
• Ability to lead, motivate, and work with a team.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.
• Reliable, dependable, and willing to take responsibility.
• Ability to handle multiple tasks and make decisions.
• Must be able to work flexible hours, including nights and weekends.

What We Offer

• Competitive pay.
• Opportunities for growth and advancement.
• Hands-on training and development.
• A team-focused work environment.
• The opportunity to grow your leadership skills.

What We Are Looking For

We want someone who takes pride in their work, holds themselves and others accountable, and understands that the guest experience comes first. A great Shift Manager is willing to jump in wherever needed, lead by example, and help the restaurant succeed every shift.

If you are ready to take the next step in your restaurant career, we would love to have you join our Buffalo Wild Wings GO! team!

Qualifications
Buffalo Wild Wings GO! - Shift Manager

Position: Shift Manager
Department: Restaurant Operations
Reports To: General Manager
Job Summary

Buffalo Wild Wings GO! is looking for a dependable and motivated Shift Manager to help lead our team and keep daily restaurant operations running smoothly. The Shift Manager is responsible for leading employees during their shift, providing great customer service, maintaining food quality, and making sure all company standards are followed.

We are looking for someone who leads by example, works well with others, and can keep the team focused in a fast-paced environment.
Responsibilities

• Lead and manage team members during assigned shifts.
• Make sure customers receive friendly, fast, and accurate service.
• Ensure food is prepared correctly and meets company standards.
• Monitor drive-thru times, order accuracy, and overall service.
• Assign duties and make sure employees stay on task.
• Assist with training new employees and coaching current team members.
• Help control food costs, labor costs, and waste.
• Complete opening and closing duties as assigned.
• Handle customer complaints and resolve issues professionally.
• Maintain a clean, organized, and safe restaurant.
• Follow all food safety, sanitation, and company procedures.
• Communicate with the General Manager about shift performance, staffing, and any concerns.
• Help build a positive work environment and hold team members accountable.

Qualifications

• Previous restaurant or leadership experience preferred.
• Ability to lead, motivate, and work with a team.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.
• Reliable, dependable, and willing to take responsibility.
• Ability to handle multiple tasks and make decisions.
• Must be able to work flexible hours, including nights and weekends.

What We Offer

• Competitive pay.
• Opportunities for growth and advancement.
• Hands-on training and development.
• A team-focused work environment.
• The opportunity to grow your leadership skills.

What We Are Looking For

We want someone who takes pride in their work, holds themselves and others accountable, and understands that the guest experience comes first. A great Shift Manager is willing to jump in wherever needed, lead by example, and help the restaurant succeed every shift.

If you are ready to take the next step in your restaurant career, we would love to have you join our Buffalo Wild Wings GO! team!