Shift Leader - Now Hiring

Shift Leader Details

If you don’t have time to read all of these boring listings, I’ll save you some time! Read until you get to the bullet points and read those too. If it’s not for you - don’t apply. If it is – read this whole listing and we’ll tell you exactly how to get an interview with us.

Hey, this is Mark Blaine! My brother Chris and I own Cycle Laundromat. We’re dead set on creating the most customer friendly and cleanest laundromat in the world. If you choose this job, you’ll work directly with us and our team to achieve this goal.

We hire professionals, not attendants. If you’re looking for an easy job behind a counter like you’ve seen attendants doing at other laundromats, please don’t apply to this listing. Our team is extremely hard working and friendly. If that’s you, let’s talk!

Our Shift Leaders have two sides to them. One side is a bubbly people person that enjoys serving our customers, and the other is a beast mode cleaner. As a shift leader, you will clean the store many times over, while greeting and serving every single customer with an uplifting attitude. Our shift leaders are independent. As a Shift Leader you will work alone during most shifts.

· This position Starts at $12 per hour during training and can pay up to $20. You can expect to make around $15 within the first year of working with us if you're great.

· Right now, we can offer 2 to 3 shifts per week that are 6 hours long. We need someone who can flexibly work ocasional mornings, evenings, and weekends.

· This position has 2 shifts: 8am-2pm and 2pm-8pm.

· We trust and empower our shift leaders to work proficiently and independently.

We have 2 locations that you will need to be able to work from.

-1541 Fort Campbell Blvd, Clarksville, TN 37042

-101 Highland Bluff way, Clarksville, TN 37042

You're still here? Alright!

Since you actually took the time to read our listing, here's what you need to do: apply now and send us a message using only this code "I'm serious about this position" AND answer our application questions.

If you do, you'll be most likely selected for a phone interview. If you don't, we'll assume you’re not serious about the position and will not interview you. Fair enough? Great, please read on if you want to get a better feel for the environment.

What you can expect from us

· A unique and very independent work environment

· A friendly and fun-loving group of Team Members

· Regular performance reviews and raises as a direct result of your efforts

· Co-workers with a sense of humor

What we expect from you

· After training: the highest level of hospitality. Every shift.

· During training: willingness and humility to learn

· To endure physically challenging work

· Kindness and patience for guests and Team Members

· The ability and energy to maintain cleanliness in main spaces and an uplifting attitude

Additional compensation and benefits

⁃ 5 star review bonuses

⁃ Monthly bonus program for exceptional work

⁃ Cumulative paid sick leave

⁃ Free laundry for yourself and immediate family

⁃ Double pay on holidays (not required to work major holidays)

⁃ Free workout (because you’ll be moving quickly and cleaning a lot!)

Shift Leader Tiers and Compensation

Shift Leader Tier 1 “Trainee”

$12 per hour

2-6 months to master and move to tier 2

⁃ Understand and perform all shift leader duties to the best of your abilities

⁃ Train 3 times with floor scrubber and master the process

⁃ Learn to accommodate and serve customers well

⁃ Become a proficient cleaner

Shift Leader Tier 2 “Professional”

$13-14 per hour

2-12 months to master and move to tier 3

• Become great at all shift leader duties
• Cover shifts for other employees
• Learn to accommodate and serve customers very well
• Become a great cleaner
• Help train new hires
• Have little to no call ins

Shift Leader Tier 3 “Elite”

$15-$20 per hour

6-12 months to master.

• Become excellent at all shift leader duties
• Almost never call in
• Learn to accommodate and serve customers flawlessly
• Easily keep the store immaculate on our busiest days
• Find ways that your unique talents can help drive the team forward and make everyone better
• Help simplify your position
• Create processes and standards to make all Cycle Laundromat Mangers more efficient, effective, and consistent

Shift Leader duties

Laundry Area

• Facilitate a friendly, welcoming, and upbeat environment
• Show new guests how to use card system and machines
• Welcome every guest that arrives
• Engage in brief conversation and establish relationships with guests
• Keep the main space clean, always
• Sanitize and polish machines
• Move clothes from washer to dryer
• Help guests move laundry to and from the laundry area.
• Clean restrooms
• Operate floor scrubber
• Empty lint traps

Front Counter

• Fulfill guest's orders (selling detergents and other cleaning supplies)
• Process "Valet" orders (a free service where the quest's laundry is moved from the washer to the dryer)
• Make change for guests

Back of house

• Use all Cycle systems
• Balance cash drawer
• Refill cleaning supplies
• Wash, dry, and fold cleaning rags, mops, and cleaning equipment
• Stock vending machines
• Restock soap shelves

Required qualifications:

• Legally authorized to work in the United States
• 16 years or older
• Valid driver's license
• Comfortable handling customer complaints
• Able to stand for duration of shift
• Available to work: weekends