Director of Clinical Services

Join our dynamic healthcare team at Granite Peak Home Health as Director of Clinical Services, where you will lead and oversee the delivery of exceptional home health services across Montana.

The vital role of Director of Clinical Services combines clinical expertise with strong management skills to ensure high-quality patient care, compliance with state and CMS regulations, and efficient operational workflows.

As a key leader, you will coordinate multidisciplinary teams, manage clinical operations, and foster a patient-centered environment that promotes healing and well-being in patients’ homes. Your energetic leadership will drive continuous improvement and uphold the highest standards of healthcare excellence.

Responsibilities:

• Oversee daily clinical operations within the home health agency, ensuring compliance with all federal, state, and local regulations including HIPAA and medical records management.

• Supervise nursing staff, case managers, and other healthcare professionals to deliver consistent, high-quality patient care aligned with best practices and patient safety.

• Coordinate patient care plans, utilizing EMR (Electronic Medical Records) and EHR (Electronic Health Records) systems to document progress accurately and efficiently.

• Manage staffing schedules, budgeting processes, and resource allocation to optimize agency productivity while maintaining excellent patient outcomes.

• Ensure staff training on critical areas such as HIPAA compliance, medical records documentation, OASIS-E2, utilization management, and case management procedures.

• Lead quality assurance initiatives by monitoring clinical performance metrics, conducting audits, and implementing improvements based on data analysis.

• Foster a collaborative environment that emphasizes teamwork in diverse settings such as assisted living facilities, nursing homes, hospitals—including Level I Trauma Centers—and hospice care environments.

Skills:

• Extensive experience in home health 3-5 years.

• Proven supervisory experience managing multidisciplinary healthcare teams across home health/hospice or healthcare environments.

• Strong background in nursing management with familiarity in home healthcare, hospital medicine, hospice care, and transitional care units.

• Proficiency with EMR/EHR systems for documentation and utilization management; knowledge of OASIS-E2 processes is a must.

• Deep understanding of home health management principles including budgeting, case management, and resource utilization strategies.

• Excellent communication skills with the ability to interpret medical terminology accurately while ensuring compliance with CMS and HIPAA regulations.

• Demonstrated ability to lead change initiatives within healthcare organizations while maintaining focus on patient-centered care and staff development.

• Join us to make a meaningful impact by leading a dedicated team committed to delivering compassionate home health services!

Qualifications and Requirements:

• Active RN license in the state of Montana and valid CPR/BLS certification.

• A Bachelor of Science in Nursing (BSN) is strongly preferred.

• 3-5 years of Management Experience in home healthcare setting.

• You must possess a valid driver’s license and automobile insurance.

• You must be able to stand and walk regularly and lift or carry clinical supplies weighing up to 45 pounds.

Compensation & Benefits:

• Competitive salary (DOE)

• Mileage reimbursement

• Work-life balance

• Supportive Leadership

Benefits:

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

License/Certification:

• RN License (Required)

Work Location: Billings, MT

In person / Travel Required