Office - Benefits Assistant

Universal Orlando® Resort is a universe of opportunities for people who have a lot to offer. It takes a special kind of person to work at Universal Orlando. An individual who knows how to be part of a team. Someone with a sense of fun who's serious about their work. A person who knows it doesn't take magic to put a smile on a guest's face... it takes hard work, dedication, knowledge and just the right amount of Universal attitude. Whether you're serving food, working in an office, maintaining equipment, performing in costume or operating a ride, you won't just be 'doing a job.' You'll be creating memories for our guests that will last a lifetime. Are YOU that kind of person?

It takes a talented group of Team Members to run Universal Orlando, and we need a dedicated team to support the thousands of Team Members employed here. Benefits Assistants are responsible for the day-to-day administration of all group insurance coverage, 401(k) plan, tuition reimbursement, COBRA, Disability, and various company policies.

Benefits Assistants at Universal Orlando are responsible for:

• Compiling benefit packets for orientation and assisting with orientation when necessary.
• Assisting Team Members with questions (walk-ins and phone calls).
• Providing information to Team Members regarding group insurance, disabilities, 401(k), tuition reimbursement, COBRA, sick leave, PTO, personal holiday, vacation, and other leaves.
• Processing benefit enrollment forms, assisting Team Members in completion of forms, inputting forms into HRIS, and creating and maintaining benefit files.
• Calculating and processing all deductions/refunds necessary based on re-class date, or additions due to status changes.
• Processing COBRA information and providing to our third-party administrator.
• Processing short term disability claims via phone calls from Team Members and supervisors; providing letters and claim forms to Team Members; providing paperwork and phone correspondence to disability carrier; and processing Payroll Personnel Action forms.
• Assisting in the administration of the 401(k) plan by determining eligibility; inputting forms into HRIS; processing enrollment information; and sending weekly checks to trustee.
• Notifying participants who have terminated of the procedures for requesting a distribution; processing distributions; processing all changes and semi-annual enrollments. 
• Verifying monthly financial statements and responding to Team Members’ questions.
• Processing paperwork for the tuition reimbursement program.
• Completing benefit verification forms and workers’ compensation information.
• Notifying payroll and processing the paperwork for leaves of absences.
• Assisting with Health Fairs, flu shots, and health promotions, and other projects as assigned.
• Understanding and actively participating in Environmental, Health & Safety responsibilities by following established Universal Orlando policies, procedures, training, and Team Member involvement activities. 
• Performing other duties as assigned.

To perform the role of a Benefits Assistant successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Consistent attendance is a job requirement.
• High school degree or GED required. One year in benefit related position preferred; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos. 
• Ability to write simple correspondence. 
• Ability to effectively present information in one-on-one and small group situations to guests, clients, and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. 
• Ability to deal with problems involving a few concrete variables in standardized situations.

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of the Benefits Assistant job.

• While performing the duties of this job, the individual is regularly required to sit; frequently required to walk, talk or hear, use hands to finger, handle or feel objects, tools or controls; and occasionally required to stand.
• The individual must occasionally lift and/or move up to 10 pounds. 
• Specific vision abilities required by this job include close vision.

The work environment characteristics described below are representative of those an individual encounters while performing the essential functions of the Benefits Assistant job.

• While performing this job, the noise level in the work environment is moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

If you are interested in this position and you have what it takes to be a part of Universal Orlando, click on 'Apply Now'. If not, please check out our Job Search to explore other opportunities within our universe. We regret that due to the volume of responses only applicants of interest will be contacted.

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