CaptionCall Trainer

Job Application Link:

https://rn11.ultipro.com/SOR1000B/JobBoard/JobDetails.aspx?__ID=*0920106AA6A8A8A1

- Pay: Hourly + Commision
- Schedule: Flexible, Choose your own schedule
- When not out in the field, work is done from home. No office setting.

Title Trainer-CaptionCall
City Lansing
State MI
Description Summary

The Caption Call Part Time Installer will be a promoter for the Caption Call phone and service within an assigned geographic territory. The Installer will be responsible for installing Caption Call phones, training customers on the features and benefits, finding lead sources and creating referrals for the phone and service.

Essential Duties and Responsibilities:

Install CaptionCall phones and train customers how to use it

Promote the Caption Call service

Find additional opportunities to install the phone in the assigned territory

Create lead generation activities and generate referrals

Attend other corporate events as assigned and participate in the booth

Guide other Caption Call activities and make recommendations for expanding the breadth and reach of the business

Refer additional Installers to aid and support local installations and events

Complete service calls as assigned

Complete required reports and submit invoices and feedback on customer interactions

Qualifications, Education, and/or Experience:

Must be familiar with assistive devices for the hearing impaired

Must be willing to present in front of large and small groups

Must have sales experience and be willing to call on existing partner accounts and be willing to create new partner accounts

Must have a solid understanding and experience with setting up and installing computers, routers, switches and other IP devices.

Must be able to present clearly and be able to adapt to various sales situations and environments

Must be willing to travel when needed

Must be available for workshops and other events on evenings and weekends

Must have a PC and a high speed Internet connection for submitting invoices and receiving assigned customer leads

Communications/Language Skills:

Must be able to communicate in spoken and written English with customers


Ability to Manage (if applicable):

Must be able to manage the process of working with customers to get them to apply for our phone and service, walk them through to the installation, educate them on the service and its benefits, and help troubleshoot.

Physical Demands (if applicable):

Must be healthy enough to drive and travel via air. Must have a vehicle available at all times. May need to be able to get behind a computer desk for access to a modem and run cable.

Equal Employment Opportunity:

Sorenson Communications is an Equal Opportunity Employer