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in Charlotte, NC
FT Technician
•30 days ago
Hours | Full-time, Part-time |
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Location | Charlotte, NC Charlotte, North Carolina |
About this job
Pitney Bowes provides technology solutions for small , mid-size and large firms that help them connect with customers to build loyalty and grow revenue.? Many of the company's solutions are delivered on open platforms to best organize, analyze and apply both public and proprietary data to two-way customer communications.? Pitney Bowes includes direct mail, transactional mail and call center communications in its solution mix along with digital channel messaging for the Web, email and mobile applications.? For more information, please visit us on the web at www.pb.com .
This position will sit in our Pitney Bowes Mail Services business unit. This business unit helps customers earn the best possible discounts on First-Class and Standard postage with our presort services, doing work the U.S. Post Service would otherwise have to perform. This service spans the globe with international offerings, ranging from mail preparation and fulfillment to courier and freight services.
Pitney Bowes is seeking a Equipment Technicianto work in our location
Must be available to work additional hours when needed
Summary: Provides technical support to production equipment in our Presorting facility
Essential Duties and Responsibilities
Responsible for mechanical and electronic repairs of all equipment including printer and mail sorting equipment.
Completes preventative maintenance according to Mail Preparation Total Quality Management and vendor operating standards.
Responds to equipment break down or emergency situations with urgency and expediency.
Consistently utilizes inventory, pm schedule and work order systems and maintains the spare parts/supply inventory.
Evaluates and assesses equipment problems by troubleshooting and completing repairs in a timely manner.
Communicates and/or escalates serious equipment issues to the Lead Technician
Attends appropriate technical training classes
Studies, reviews and utilizes vendor technical manuals, publications or updates, as needed, to remain familiar with all changes or modifications to equipment.
Assists other Pre Sort mail locations with moving and/or installing of equipment as needed.
Responds to a pager/cell phone during on-call periods or during emergency situations.
Regular attendance
Performs all other duties as assigned.
"All interested individuals must apply online. Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Woman, Minorities, Individuals with Disabilities and Veterans are encouraged to apply."
Qualification
Knowledge, Skills & Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
High School Diploma or Equivalent ( GED)
Experience trouble-shooting and repairing complex mechanical equipment
At least 1 year of break/fix mechanical experience
Experience in building and enhancing Customer relationships
Ability to adapt to changing environment in the areas of products and technology, customer personalities and customer knowledge levels
Excellent problem solving skills, including the ability to troubleshoot equipment problems, establish priorities, and work under deadline pressures.
Ability to communicate clearly, explain equipment maintenance or repair needs to management technicians and other employees
Must work well with others in a team environment
Must be able to take instruction or direction
The ability to read and follow schematics
The ability to work a flexible schedule and overtime as required
Ability to use basic electrical/electronic testing equipment
Significant amount of standing, walking, and lifting at least 50 pounds required
Valid Driver's License with a clean driving record required
Willingness to submit a pre-employment drug screening and criminal background check
Experience/Education/Training Requirements:
Successful completion of Electronics course work usually provided in a program at a trade school or community college. AA degree in Electronics, Computer Science or related field of study is preferred.
Familiarity with Windows PC environment as it pertains to the operation of automated equipment.
Minimum of one year of experience in maintaining, repairing, or installing mailing or comparable equipment.
"Candidates must have a basic enough understanding of English to be able to understand and follow safety and other operational directions communicated in English, irrespective of their native language."
To learn more about Pitney Bowes and the many other opportunities available, please visit www.pb.com/careers