Senior Clinical Administrative Coordinator - Overland Park, KS - Full-time / Part-time

Position Description:



For those who want to invent the
future of Healthcare, here's your opportunity. We're going beyond basic care to
Health programs integrated across the entire continuum of care. Join us and
help people live healthier lives while doing your life's best work.SM

Employees in this position include
those responsible for initial Triage of Members, Administrative Intake of
Members or managing the Admission/Discharge information, post-notification, and
working with hospitals and the Clinical team. This function includes managing
Incoming calls, managing requests for services from Providers and/or Members,
providing information on available Network services, and transferring Members,
as appropriate, to Clinical staff. Also manages the Referrals process,
processes Incoming and Outgoing referrals, and Prior Authorizations. This
function also includes Intake, Notification and Census roles.



Primary Responsibilities:

• Answer Inbound calls in a Call Center and document all
  calls.
• Make Outbound calls to enroll members into Wellness
  programs. 
• Schedule appointments. 
• Collaborate with Wellness Coaches and Nurses.
• This Clinical Administrative position will support HCBS
  Waiver and Health Plan programs -Intermediate (or higher) level of
  Microsoft Excel skills and SharePoint knowledge needed.
• Extensive work experience within own function.
• Work is frequently completed without established
  procedures.
• Work independently.
• May act as a resource for others. 
• May coordinate others' activities.

Required Qualifications:

Preferred Qualifications:

Careers at UnitedHealthcare
Community & State. Challenge brings out the best in
us. It also attracts the best. That's why you'll find some of the most
amazingly talented people in Healthcare here. We serve the Healthcare needs of
low income adults and children with debilitating illnesses such as
Cardiovascular Disease, Diabetes, HIV/AIDS and High-Risk Pregnancy. Our
holistic, outcomes-based approach considers social, behavioral, economic,
physical and environmental factors. Join us. Work with proactive Healthcare,
Community, and Government partners to heal Healthcare and create positive
change for those who need it most. This is the place to do your life's best
work.SM

Diversity creates a healthier
atmosphere: All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin, protected
veteran status, or disability status.



UnitedHealth Group is a drug-free workplace. Candidates are required to
pass a drug test before beginning employment. In addition, employees in certain
positions are subject to random drug testing.