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Diesel Mechanic / Maintenance Coordinator
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Cherryville, NC Cherryville, North Carolina |
About this job
Maintenance Coordinator Shift: 2nd or 3rd shift
Position Responsibilities:
- Assess and assigns open events .
- Verify that proper authorization has been obtained to dispatch the event.
- Assign appropriate and nearest vendor to make requested repairs.
- Advise the customer of the estimated time of arrival on the event and follow instructions per their requirements.
- Make supervisor on duty aware of any delays with the vendors estimated time of arrival or problems with repairs.
- Work with the follow up representatives when problems arise.
- Handle over flow of new inbound events.
- Back up follow up representatives as needed and as time permits.
- Assist as needed in resolving customer inquiries.
- Other duties as assigned by your immediate supervisor or other management
Job Requirements :
- Required:
- Diesel mechanic knowledge.
- Good customer service skills.
- Good typing skills.
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